Vdi Stack Monitoring Specialist (Contract) - Gauteng / Hybrid - Isb5302718 / 2721

Introduction: Our client requires the services of a Senior Operations Engineer - Midrand / Menlyn / Rosslyn / Home Office rotation.

Amazing brand with cutting-edge technology
Excellent teams in Global team collaboration
High work-life balance with Flexible hours
Agile working environment

EXPERIENCE: 8-10 Years related working experience
COMMENCEMENT: As soon as possible

Duties & Responsibilities

ROLE: Be part of a global team responsible for the development and operation of the GROUP Digital Workspace that includes the product Virtual Device (VDI). Our Product vision: We provide virtual desktops and apps within 10 minutes to our customers worldwide. The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and access infrastructure for internal and external partners. This product, as part of the Digital Workspace, offers a complex platform which allows the scaling of high-performance virtual desktops and apps.

Our service delivery is for all company processes within the Group. Be involved in the maintenance and operation of a global GROUP Digital Workspace infrastructure for virtual devices. Be a maintenance and operations focused team member for our cloud and on-premises VDI platforms. Make sure that the infrastructure for VDI platforms runs smoothly. Actively work on constantly improving operational excellence including automation and proactive monitoring approaches. Collaborate with an international product team, external providers, vendors, and end-users. Treat security as a first-class citizen. Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability. Work with other IT teams on integration of new features and components.

Main function: Be responsible for the operations and standardization of the GROUP enterprise VDI infrastructure, platform and desktop components. Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams. Continuously work on improving the operational stability. Work on automation of platform operations, troubleshooting and maintenance topics. Install, configure, maintain and deploy virtual Apps and desktop images. Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession. Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace). Application and Server hardening (e.g., Ivanti). Worked with Application Monitoring tools.

Desired Experience & Qualification

QUALIFICATIONS / EXPERIENCE: South African citizens / residents are preferred. A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification. 5+ years Operations experience with Citrix VDI and App stack. Experience with windows desktops and server support. Experience with Windows Terminal Server. Experience with software packaging and image creation. Experience with hardware and software lifecycle. Experience with ITIL processes (Problem, Incident, Change management).

ESSENTIAL SKILLS:

Experience in VMWare Horizon Cloud preferably Next Gen. Knowledge of VMWare Workspace ONE Access and Unified Endpoint Management. Knowledge of Microsoft Intune. Knowledge in Scripting (Powershell). Experience in VMWare Intelligence. Experience in VMWare Freestyle. Experience in operation of Windows Servers (higher than). Experience in Windows Client (Windows 10 / 11) OS troubleshooting and patch management.

ADVANTAGEOUS TECHNICAL SKILLS:

Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services). Microsoft W. Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon). Automated problem remediation. Machine learning (ML) for data analytics. Understand Rest API technology.