V104 - Healthcare Intake Specialist

Job Duck LLC; South Africa; Remote; ZAR 50,000 - 200,000; Full time

Job summary

A virtual staffing company is hiring a Healthcare Intake Specialist to assist with insurance billing and coordination. This remote role requires excellent phone communication skills and attention to detail. Applicants should have at least one year of experience in related tasks and be proficient in communication tools such as Google Workspace. A strong focus on customer service is essential for success in this position.

Qualifications

• At least 1 year of prior experience with insurance billing or related administrative tasks preferred.
• Excellent verbal communication and phone skills are essential.
• Ability to handle multiple follow-ups and coordinate with insurance companies effectively.

Responsibilities

• Sending bills to insurance companies.
• Following up with insurance companies to gather necessary information.
• Verifying patient details such as demographics and insurance ID numbers.

Skills

Excellent phone communication skills

Detail-oriented

Organized

Self-motivated

Tools

Google Docs

Gmail and Google Workspace

RingCentral

Job description

V104 - Healthcare Intake Specialist page is loaded

V104 - Healthcare Intake Specialist

Apply locations Remote - South Africa Remote - Brazil posted on Posted 22 Days Ago job requisition id R-102435

Job Duck is hiring a virtual

V104 - Healthcare Intake Specialist

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary:

Are you looking for a long-term opportunity to grow and make an impact in a supportive environment? We are seeking a dedicated and task-oriented staff member to assist with insurance billing, follow-up, and coordination with insurance companies. If you are patient, sharp, and motivated to deliver outstanding service over the phone, this role offers a rewarding chance to support a vital department and develop your skills. Your focus and professionalism will contribute to smoother case management and quicker resolutions, making a real difference every day.

• Monthly Compensation: $ 1,150 – $ 1,220 USD

Responsibilities include, but are not limited to:

• Sending bills to insurance companies
• Assisting the Utilization Review department team with case follow-ups
• Following up with insurance companies regarding cases as needed
• Calling insurance companies to provide medical information
• Checking the status of authorization requests with insurance providers
• Confirming receipt of faxes from insurance companies
• Verifying patient details such as demographics, insurance ID numbers, and diagnosis codes
• Setting up requests for authorization calls and initial case follow-ups

Key Skills:

• Willingness to grow in the role and stay long-term
• Excellent phone communication skills
• Strong and clear communication skills
• Task-oriented, focused, and detail-minded
• Patient, sharp, and focused on achieving goals
• Self-motivated and proactive in follow-up and resolution

Requirements:

• At least 1 year of prior experience with insurance billing or related administrative tasks preferred
• Excellent verbal communication and phone skills
• Ability to handle multiple follow-ups and coordinate with insurance companies effectively
• Organized with strong attention to detail
• Own PC or laptop, reliable internet, and a quiet workspace for remote work

Software:

• HouseGap (ticketing system)
• RingCentral (VOIP) phone system)
• Gmail and Google Workspace
• Google Docs

Working Schedule: Mon – Fri 8:00 AM to 5:00 PM
Timezone: PST

Languages:

English

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.

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Documentation:

You will need to submit the following documents as part of your application:

A copy of your resume in .DOC format.

Please make sure that all documents are in English, that they do not contain your contact information (ie. email, phone number, physical location, or social media links), or any discussion of your compensation requirements.

Instructions to Apply:

To successfully complete your application, follow these steps:

As this is an English-speaking role, kindly make sure that all your documents and application forms are filled out in English before submitting them. Thank you!

1. Start by filling in your contact details and click "Next."

2. Provide your educational and work history, then click "Next."

3. Submit the following documents:

Your resume in .DOC format. The resume must be in English.

4. Agree to our terms of service and click "Next."

5. Review your application, and when you're ready, hit "Submit."

Please make sure that all your documents are in English, that they do not contain your contact information (ie. email, phone number, physical location, or social media links), or any discussion of your compensation requirements.

Please send in only one application for the job you're most interested in. If you're a good fit for other roles, our Recruitment Team will contact you directly. Thank you!