UX Writer

Capitec Client Care; Stellenbosch; On-site; ZAR 400,000 - 650,000; Full time

Job summary

A leading financial institution in Stellenbosch is seeking a UX Writer to enhance app content, ensuring alignment with product and brand strategies. Ideal candidates will have a relevant degree and three years of experience in writing for the financial sector. Skills in Figma and MS Office are crucial. This full-time position offers exciting opportunities to shape user experiences and contribute to organizational goals.

Benefits

Employee Value Proposition

Growth opportunities

Cohesive teams

Qualifications

• 3 Years experience as a UX writer within the financial / Insurance industry.
• Familiarity with corporate tone, brand voice and internal communication protocols.

Responsibilities

• Ensure effective drafting and communication of app content.
• Align product offerings and support organizational strategic objectives.

Skills

Communications Skills

Presentation Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Attention to Detail

Problem solving skills

Interpersonal & Relationship management Skills

Commercial Thinking Skills

Project Management Skills (Methodology Specific)

Planning, organising and coordination skills

Education

Relevant completed tertiary qualification in communications, journalism, marketing

Tools

Figma

Microsoft Office Suite

Content management systems (e.g. SharePoint, WordPress)

Job description

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Date: 11 Jul 2025

Location: Stellenbosch, Western Cape, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

• To see what life at Capitec is all about and complete a short assessment, please click here!
• Once you have completed the above finalize your application by clicking apply below.
  
  

Join Us in Becoming the Best Bank in the World!!

We appoint energized and motivated people for their potentialandcontinuously look fortalented, driven individualstohelp usinnovate and evolve.That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.

Who We Are

We are a bank, but we’re much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable and delivered through personal experience. By helping our clients manage their financial lives better, we enable them to live better.

Why Choose Us

At Capitec, we offer our best by living up to our CEO values in every situation – we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best,our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.

About The Role

You will ensure the effective drafting and communication of app content that aligns product offerings, reinforces brand consistency, and supports the organisation’s strategic objectives.

Our Ideal Candidate Has

• A relevant completed tertiary qualification i.e communications, journalism, marketing
• 3 Years experience as a UX writer within the financial / Insurance industry
• Experience in Figma
• Proficiency in Microsoft Office Suite and content management systems (e.g. Sharepoint, WordPress)
• Familiarity with corporate tone, brand voice and internal communication protocols
  
  

Knowledge Of

• Social media platforms
• Financial environments
• Corporate environments
• UX Writing techniques and methodologies
• Internal communication and business processes
• Figma
  
  

Skills

• Communications Skills
• Presentation Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Attention to Detail
• Problem solving skills
• Interpersonal & Relationship management Skills
• Commercial Thinking Skills
• Project Management Skills (Methodolgy Specific)
• Planning, organising and coordination skills
  
  

Conditions Of Employment

• Clear criminal and credit record
• A valid driver's license and own vehicle is required
• Contactable via own mobile phone
  
  

Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.

Apply now »

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

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