We're looking for a creative and user-focused UX Designer to turn complex ideas into simple, elegant designs. If you're passionate about crafting seamless user journeys and love solving problems with empathy and style — we want you on our team!
What you'll do :
- User Research Personas – Conduct user research, analyze customer behavior, identify pain points, and create personas that inform marketing strategies.
- Create personas, user journeys, and task flows to represent user needs and inform design decisions and strategy.
- Design wireframes, prototypes, and high-fidelity mockups using tools like Figma, Sketch, Adobe XD, or similar.
- Collaborate with UI designers, developers, and stakeholders to ensure designs meet user expectations and technical feasibility.
- Analyze user feedback and activity to iterate and improve designs.
- Ensure a consistent and cohesive design language across platforms.
- Maintain UX documentation and design systems.
- Design conversion-optimized landing pages, marketing pages, and onboarding experiences.
- Run A/B tests to optimize UX elements impacting engagement and conversion rates, in line with marketing strategies.
- Maintain visual branding consistency across UI assets and marketing materials.
- Collaborate with content marketers to ensure effective placement of CTAs, messaging, and visuals.
- Implement UX elements that enhance search rankings and accessibility, following SEO and WCAG standards.
- Use analytics tools to track user interactions, funnel performance, and UX improvements; generate reports for marketing.
- Map customer journeys to align UX design with broader acquisition and retention strategies.
- Focus on accessibility and usability for all users.
- Design and develop website interfaces.
- Possess 3–5 years of experience in UX/UI design with a strong portfolio demonstrating user-centered design thinking.
- Proficient with Figma, Adobe XD, Photoshop, wireframing platforms, and behavior analytics tools like Hotjar, FullStory, Crazy Egg.
- Strong understanding of usability heuristics, accessibility principles, and responsive design.
- Experience with front-end basics (HTML, CSS, JS) is a plus.
Advantages :
- Experience contributing to product and digital strategy.
- Familiarity with agile workflows and collaboration tools like Jira, Confluence, Notion.
Qualifications :
Details about qualifications are included above.
Other information :
- Position: Permanent
- Location: Midrand - Hybrid
Why work for us?
Join iOCO, an organization committed to solving complex problems with innovative software solutions. We foster a culture of continuous learning, providing opportunities and support to grow your skills. We are an equal opportunity employer prioritizing employment equity for disadvantaged groups.