Ux Designer

Vml South Africa; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An innovative company seeks a passionate experience designer who thrives in a collaborative environment. This role involves creating user-centered digital products and services, advocating for users' needs, and managing multiple projects with a positive attitude. Join a diverse team that values creativity and technology, and contribute to meaningful experiences across various platforms. With ample opportunities for growth and a commitment to inclusion, this is the perfect chance to make a significant impact in a forward-thinking organization.

Benefits

Career Development Support

Inclusive Work Environment

Opportunities for Growth

Diversity and Belonging Initiatives

Qualifications

• Experience in creating digital products from end to end.
• Ability to conduct user research and usability testing.
• Effective time management for on-budget, on-time delivery.

Responsibilities

• Design experiences that people want and need.
• Advocate for users' needs and work with clients effectively.
• Facilitate workshops and presentations to drive positive outcomes.

Skills

User-Centered Design

Digital Product Development

Time Management

User Research

Usability Testing

Presentation Skills

Tools

Figma

Google Analytics

Confluence

Jira

Protopie

Axure

Invision

Keynote

PowerPoint

Job description

At VML, we are a beacon of innovation and growth in an ever-evolving world.

Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across + offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.

We deliver end-to-end solutions that result in revolutionary work.

We dream big – creating connected ecosystems, products and services – and we execute small – sweating the details to create consistent, performant customer experiences.

Our Experience team delivers for brands including GE Healthcare, HSBC, Duracell, Mercedes Benz Vans, Microsoft, The Macallan, Pets at Home, and Specsavers.

What we need from you:

1. Ability to work with multidisciplinary teams on a range of products, designing experiences people want, need, and love.
2. Passion for people, with proven ability to work across medium and large-scale engagements with several project tracks and teams from multiple organizations.
3. Ability to juggle multiple projects with a positive attitude, prioritizing work and resources amidst changing timelines, budgets, and availabilities.
4. Capability to advocate for users’ needs, working effectively with clients and internal teams.
5. Work well under pressure, maintaining composure when deadlines shift, mitigating risks, and adjusting plans accordingly.
6. Participate in workshops and presentations, leading and facilitating discussions, developing relationships, and working towards positive outcomes.
7. Be an ongoing learner about people, design, and technology, helping colleagues improve their design practices.
8. Model positive, progressive ways of working across the business, fostering an environment that delivers quality at pace.
9. Act as an ambassador for the experience design team, promoting the value of user-centered design internally and externally to attract more engagements.
10. Stay curious, constructive, and open-minded.

Knowledge and expertise you likely possess:

• Experience in creating digital products and services from end to end, including sitemaps, wireframes, specifications, user research, usability testing, and content advising.
• Effective time management to facilitate on-budget, on-time delivery of digital products.
• Experience in planning and conducting research and user testing, from ethnographic studies to one-on-one testing.
• Ability to create user journeys, information hierarchies, and experience design approaches at various fidelities for campaigns, product launches, and improvements.
• Briefing teams and ensuring quality in outputs and deliverables.
• Supporting pitches with concepts and prototypes as needed.
• Utilizing analytics and evaluation tools to measure strategy impact.
• Crafting and delivering engaging presentations that inspire and drive results.

Tools you're likely to be confident in:

• Figma
• Keynote & PowerPoint
• Atlassian tools such as Confluence and Jira
• Prototyping tools like Protopie, Axure, or Invision
• Analytics tools such as Google Analytics

What we can offer you:

We foster an open and inclusive environment where your uniqueness and diversity are valued, contributing to a culture of belonging and purpose.

Your career development is important to us:

We provide support and frameworks to help you reach your career aspirations, with ample opportunities for growth and collaboration.

At VML, we are dedicated to an inclusive, rewarding, and forward-looking work environment, reflected in our initiatives like Inclusion, Equity & Belonging and the VML Foundation.

Our people—creators, doers, innovators, makers, and thinkers—are the heartbeat of our organization, driving meaningful experiences across all actions and interactions.