Used Car Sales Manager (Bronkhorstspruit)

Carter; Bronkhorstspruit; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading automotive company in Bronkhorstspruit is seeking a Used Car Sales Manager to lead a dynamic team. You will manage sales targets, motivate staff, and ensure excellent customer service. The ideal candidate should have over 2 years of experience in used car management and a proven ability to exceed sales expectations. This full-time role involves 5 days of commitment, including Saturdays, and is open to South Africans or individuals with a valid work permit.

Qualifications

• More than 2 years of used car management experience.
• Proven track record in exceeding used car sales targets.
• Ability to manage multiple showroom floors.

Responsibilities

• Utilizing the CRM system effectively to manage operations.
• Coaching and training staff for performance improvement.
• Creating a positive work environment to maximize employee productivity.

Skills

Used car management experience

Team leadership

Project management

Motor industry knowledge

Tools

Carter CRM system

Dealernet

Job description

Overview

Used Car Sales Manager

Carter is looking for a Used Car Sales Manager to join our dynamic team in Bronkhorstspruit.

Carter is revolutionizing the customer journey and experience to make new car buying hassle free and convenient driven by distinctive technology and data.

The role is suited for a highly self-motivated, detail-orientated individual that has good interpersonal skills and has the desire to work in a fast-paced environment.

The role requires a highly experienced, passionate person who is confident in achieving business growth.

The Sales Manager role is to effectively manage and lead this dedicated team. To effectively communicate deliverables in line with Company goals, safety practices and deadlines.

The Sales Manager needs to motivate their team members and track performance on an ongoing basis both weekly & monthly in line with prescribed deliverables using the CRM system and the processes and reporting provided.

Responsibilities will include:

Responsibilities

• Utilizing Carter CRM system effectively to perform their role in line with company operating procedures.
• Utilizing Dealernet (Finance & Insurance) CRM effectively in line with company operating procedures.
• Keep updated with and ensure applicable Group/ Dealer policies and procedures are adhered to.
• Coaching & Training – providing support to new & existing staff on an ongoing basis.
• Learning & Development - Identifying training and development needs and opportunities for your staff
• Ability to manage performance and deal with poor-performance immediately in line with company policy and procedure.
• To provide effective leadership and people management in order to attract, develop and retain high quality employees.
• Create a positive work environment and culture to energize employees, give meaning to work, and maximize employee productivity aligned to Carter culture and values.
• Any ad hoc admin/ other responsibilities as and when required.

Used – Carter Group

• Pricing trade ins
• Stock sourcing
• Manage trade vehicles (Bid4Cars) (Admin/Used) - Only on approved Auction sites no trade sales.
• Evaluate vehicle
• Make sure recon on vehicles get completed
• Manage Sales admins (Natis, dealer stocks etc.)
• Deal with customer complaints (Direct + Trello board)
• Manage pipeline (CRM move trade in through nodes)
• Create opportunities to ensure profitable income.
• Ensure cost-effective allocation of funds to achieve operational goals within budget.
• Ensure vehicle gross profit percentage is aligned with the dealership and/ or franchise requirement.
• Effectively manage vehicle stock and ensure ageing stock are kept to a minimum.
• Develop and enhance competitive web exposure and engage in social media marketing initiatives with the Marketing Manager.
• Carrying out market and competitor analyses, setting target parameters (e.g. for pricing), and ensuring these are implemented

This is a full-time role. The role will require 5 days per week commitment and Saturdays.

Interviews will be held in person in Bronkhorstspruit. Only South Africans or individuals with an existing valid South African work permit need apply.

Minimum Requirements

• Used car management experience > 2 years
• Proven track record of leading a team to exceed used car sales targets
• Capable of managing multiple showroom floors.
• Experience in the Used car end to end process > 2 years
• Project management – ability to plan/direct and implement a used strategy for the Carter Group.
• Clear criminal record
• Clear credit record

Desirable Skills

• Motor industry knowledge
• Vehicle financing and legislation
• Talented communicator and motivator with natural authority, a confident manner, and a highly performance-oriented approach
• Experience in coaching, mentoring, and developing staff
• Effective negotiation and persuasive influence.
• Social media prospecting and interaction.
• Management and assertiveness skills.

Salary

Basic Salary + Commission linked to used sales performance