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A leading job portal is seeking a Coach/Ops Manager Trainee to develop leadership skills while managing store operations. The successful candidate will lead teams, drive financial performance, and foster a culture of customer service excellence. Minimum qualifications include a college degree or equivalent experience, with a focus on supervisory skills. The position offers competitive pay and benefits.
Only for registered members
Springs
ZAR 50,000 - 200,000
Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are resolved successfully. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, recognizes associates, and promotes a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.
Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability, measures progress, identifies improvement opportunities, and demonstrates adaptability. Ensures compliance with company policies, supporting a culture of ethics and integrity through the Open Door Policy. Builds high-performing teams, embraces diversity, and fosters a workplace where associates feel supported and connected. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s mission of making a positive impact through responsible practices.
Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Encourages continuous improvement, adopts new technologies, and supports others through change. Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and additional perks. The hourly wage range for this position is $31.25-$38.46, plus differential where applicable, with additional compensation based on performance and location.
2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition and with state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments, including Academy and Open Door trainings.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership through the same programs. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.
211 Aspen Village Drive, Pagosa Springs, CO 81147-0000, United States of America