Universal Banker (Level 1)

Standard Bank Group; Durban; On-site; ZAR 180,000 - 300,000; Full time

Job summary

A leading financial services group is seeking a Universal Banker to assist Personal, Prestige, and Private Banking clients with their banking needs. This entry-level full-time position requires a Matric and an NQF Level 5 qualification, contributing to a team dedicated to enhancing client experiences and fostering growth in the community. Ideal candidates will possess branch operations knowledge and a commitment to client service.

Qualifications

• Matric and NQF Level 5 qualification required.
• 1-2 years branch operations experience preferred.
• Good understanding of banking processes and policies.

Responsibilities

• Handle client banking inquiries and account activities.
• Ensure compliance with product and legislative requirements.
• Deliver a seamless client experience.

Skills

Generating Ideas

Exploring Possibilities

Providing Insights

Convincing People

Education

Matric

NQF Level 5 (FAIS Aligned Qualification)

Tools

Banking Process & Procedures

Product Knowledge (Consumer Banking)

Job description

1 day ago Be among the first 25 applicants

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers in line with client experience, product and legislative (e.g., FAIS) requirements.

Qualifications

Minimum Qualifications

• Matric
• NQF Level 5 (FAIS Aligned Qualification)
  
  

Experience

• Branch Operations
• 1-2 years Relevant FAIS qualification and experience.
• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
  
  

Additional Information

Behavioural Competencies

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People
  
  

Technical Competencies

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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