Minimum Experience : +- 5 years Collective Investment scheme experience
Section / Division : Liability Division
Key Responsibilities
- Capturing / Approving instructions into the internal system
- Ensuring that all FICA requirements are complied with
- Accurate processing of client and transaction data
- Managing professional client relationships via telecommunications
- Attending to internal and external queries
- Maintaining good internal relationships with various departments
- In Time Quality feedback to all stakeholders
- Promote positive team dynamic
Key Roles
- Processing of all daily client transactions
- Performing validations on incoming client instructions
- Examining captured instructions for accuracy
- Attending to queries from clients
- Maintaining records of all interactions with clients
- General Reporting
- Uploading files and release payment
- Accuracy
- Product knowledge
- Time Management
- Results Orientated
- Systematic, organised working conventions
- Following and understanding procedure
- Ability to follow and complete routine functions
- Ability to prioritise and plan workload
- Ability to keep to deadlines
- Analytical thinker
- Problem solving and decision making
- Independent worker that supports team in reaching goals
- Persistence to getting tasks completed according to standards provided
- Strive to be approachable
- Able to control workload within given time limits
- Use initiative in managing workload expectations
- Share workload and knowledge
- Ensure awareness of team members in times of pressure
- Ensure problem resolution attitude
- Experience working on AWD, specifically Silica systems would be a advantage
Minimum Qualifications & Requirements
- Degree : Business Relates
- Minimum of three (3) to five (5) years working experience within the financial services industry
- Must have demonstrable experience of working in support of a senior individual and understand the need for confidentiality
- Excellent verbal and written communication skills (English and Afrikaans)
Other
Driver license with own reliable transport
Willingness to work outside of business hours and weekends