Unit Manager (I)

Netcare Pharmacies; South Africa; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Netcare invites you to join our journey as Unit Manager, coordinating improved quality nursing care and ensuring compliance with professional and ethical practice across a multi-disciplinary team.

You will lead capacity building, mentoring, and training, oversee governance, risk management, and patient care initiatives, and foster collaboration with doctors, nursing staff, and support services to deliver safe, cost-effective care.

Qualifications

• Coordinate improved quality nursing care and ensure compliance with professional and ethical practice.
• Monitor nursing care and service delivery within a multi-disciplinary quality assurance team.
• Coordinate capacity building, mentoring and training.

Responsibilities

• Consistency of care management and cost-effective quality care.
• Governance and quality management initiatives and performance measurement.
• Identify and implement quality improvement opportunities.
• Manage safety standards and incident reporting.
• Promote infection prevention and standard precautions.
• Develop and maintain stakeholder relationships with doctors, nursing staff and suppliers.

Skills

Quality management

Leadership

Teamwork

Risk management

Job description

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.

The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

Job Summary

The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.

The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTENCY OF CARE

Financial Management

• Manage acuities and skill mix in such a way as to ensure cost effective quality care.
• Manage all costs emanating from the department
• Ensure correct billing, stock management and purchasing
• Facilitate timeous and accurate compilation of files

Governance and quality management

• Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured

Risk management

• Investigate all negative incidents and ensure appropriate capturing on IMS
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives
• Ensure compliance with protocols, policies and Acts
• Ensure that all equipment is in working order and properly maintained
• Control of asset register

Patient care

• Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence based practice
• Evaluate the patient's journey through patient experience and stakeholder input
• Evaluate nursing quality indicators and clinical outcomes
• Communicate effectively with patients regarding their care
• Promote health and wellbeing of patients and staff
• Ensure the principles of infection prevention and all standard precautions are adhered to
• Implementing group quality initiatives

TRANSFORMATION OF OUR SOCIETY

Transformation targets

• Ensure achievement of transformation goals as set out by the Transformation Committee

Teamwork

• Actively participate as a member of a team to achieve goals

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
• Keep up to date with Netcare's evolving policies and procedures
• Keep abreast of current research in the applicable discipline

People management

• Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization
• Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Develop a talented nursing workforce.
• Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care
• Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
• Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
• Enforce staff dress code within and on leaving the Hospital
• Facilitate effective change and conflict management
• Orientation of new staff and students
• Facilitate staff development both personal and professional
• Coaching and mentoring of staff
• Ensure professional conduct and appearance of staff
• Promote staff wellbeing

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Develop collaborative relationships to help accomplish work goal
• Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty
• Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals
• Foster an effective working relationship with service providers
• Foster an effective working relationship with Public liability

SKILLS P