Night Manager

Netcare Pharmacies; South Africa; On-site; ZAR 500,000 - 700,000; Full time

Job summary

Netcare invites you to be part of our journey. The Night Manager will assume overall responsibility for the hospital, ensuring a safe environment for patients, staff and stakeholders and will oversee operational activities in the absence of other managers.

The role includes coordinating capacity building, mentoring and training, improving clinical nursing services, and leading quality and safety initiatives during night shifts.

Qualifications

• Nursing experience in clinical leadership roles is required.
• Proven ability to manage teams and coordinate nursing services.
• Strong focus on patient safety, infection control and quality improvement.

Responsibilities

• Coordinate capacity building, mentoring and training.
• Develop and implement action plans to improve problem areas and monitor progress at night.
• Monitor quality care and ensure infection prevention and standard precautions are followed.
• Investigate incidents and ensure safety standards are maintained.
• Coordinate and monitor all nursing activities and ward rounds; manage medication processes.
• Liaise with treating Doctors to ensure orders are carried out.
• Maintain equipment and asset management; ensure group quality initiatives are followed.
• Build and maintain stakeholder relationships to support hospital operations.

Skills

Nursing leadership

Patient care

Staff mentoring

Quality & safety

Education

Relevant nursing qualification

Job description

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

The Night Manager will assume overall responsibility for the hospital ensuring a safe environment to all patients, staff and stakeholders. The incumbent will also be responsible for all operational activities in the absence of other Managers. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

The Night Manager will assume overall responsibility for the hospital ensuring a safe environment to all patients, staff and stakeholders.

The incumbent will also be responsible for all operational activities in the absence of other Managers. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.

KEY WORK OUTPUT AND ACCOUNTABILITIES

CONSISTANCY OF CARE

• Operational process improvement and efficiencies
• Ensure the effective management of all nursing related services and activities, according to the policies, procedures and objectives of Netcare
• Assist the Nursing Manager and Unit Managers to develop and implement action plans to improve problem areas and to monitor progress at night
• Monitor results of the Staff Survey and assist the Nursing Manager and Unit Managers to address problem areas and staff concerns
• Liaise with agencies to provide additional staff where required
• Monitor quality care delivered by all staff including agency staff

Governance and quality management

• Ensure that the nursing standards, quality assurance and risk management is maintained in the hospital.
• Determine acuity and workload of all wards/units and allocate staff appropriately.
• Identify quality improvement opportunities and ensure appropriate strategy and quality improvement initiatives are developed and measured.
• Ensure the principles of infection prevention and all standard precautions are adhered to.
• Implement group quality initiatives.

Risk management

• Investigate all negative incidents and ensure appropriate capturing on IMS
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents and incidents to Line Manager / Safety Representatives
• Ensure compliance with protocols, policies and Acts
• Ensure that all equipment is in working order and properly maintained
• Control of asset register

Patient care

• Develop and continue quality circles in the departments
• Co-ordinate and monitor all nursing activities in the hospital
• Ensure smooth delivery of care by regular ward rounds and audits
• Monitor the management of all medication
• Conduct regular checks of emergency equipment
• Facilitate patient referrals where required
• Liaise with the treating Doctors and ensure their orders are carried out

TRANSFORMATION OF OUR SOCIETY

Transformation targets

• Ensure achievement of transformation goals as set out by the Transformation Committee

Teamwork

• Actively participate as a member of a team to achieve goals

Personal and professional development

• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge
• Keep up to date with Netcare's evolving policies and procedures
• Keep abreast of current research in the applicable discipline

People management

• Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organization
• Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Develop a talented nursing workforce.
• Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
• Facilitate effective change and conflict management
• Ensure professional conduct and appearance of staff
• Maintain the process of Maximising Performance and Balanced Score Cards.
• Maintain a student friendly, academic environment in the hospital at night and work closely with the Clinical Facilitation Department to address problems and to implement solutions where applicable.
• Encourage in-service training for nursing staff based on their Individual Development Plans
• Monitor absenteeism rates of nursing staff and assist the Nursing Manager and Unit Managers to manage appropriately

Build and maintain stakeholder relationships

• Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions
• Develop collaborative relationships to help accomplish work goal

SKILLS PROFILE

EDUCATION

• Essential
• A relevant nursing quali