Our client, a leading Banking and Finance Giant, has a fantastic opportunity for an Underwriting Manager who will plan and control the Underwriting Department to profitably grow the risk book on an underwriting and administration basis; in line with the company's business strategy.
Job Responsibilities
- Ensure the implementation and development of underwriting management strategies.
- Manage and monitor short-term underwriting requirements and decisions to ensure cost-effectiveness of pricing.
- Provide input into budget determination around headcount and cost of landing business.
- Ensure transformational targets are met.
- Contribute to a culture of transformation by participating in the company's culture-building initiatives, business strategy, and CSI.
- Stay abreast of developments in the field of expertise, ensuring personal and professional growth.
- Lead organizational change initiatives by providing direction and aligning to strategy and culture.
- Ensure issues raised in culture surveys are addressed and results are improved.
- Deliver a world-class service through others by ensuring a client-centric culture through required interventions.
- Identify areas of resource inefficiencies and promote optimization through multi-skilling and addressing capacity gaps.
- Manage adherence to agreed SLAs.
- Update any service agreement/contracts as required, including annual review.
- Make formal presentations to all business stakeholders to promote and enhance stronger business relationships.
- Collaborate with internal and external clients through attending business meetings and presentations and underwriting seminars.
- Manage and monitor short-term underwriting decisions.
- Accept and authorize high-level risks within company guidelines.
- Develop, implement, and update underwriting rules based on current approaches to specific impairments.
- Conduct bi-annual underwriting audits to ensure alignment with risk appetite.
- Ensure automated workflow within the administration system delivers the desired outcomes.
- Optimize efficiency and support the company's vision, values, and strategy through team management.
- Manage team performance, set performance agreements, and develop talent retention programs.
- Build skills and knowledge within the team.
- Ensure continuous improvement goals are achieved.
Qualifications
Bachelor's Degree in Insurance or Risk Management or similar qualification (NQF 7). Higher Certificate or Advanced Certificate in Short Term Insurance and/or Underwriting qualification (RE5 and/or RE1). Essential Certifications: FAIS Regulatory Examination 1. Preferred Certifications: Membership of the Insurance Institute of South Africa (AIISA).
Experience
7 to 10 years in Short Term Underwriting (Personal Lines), with a minimum of 3 years in a senior underwriter/management role.
Technical/Professional Knowledge
- Business administration and management
- Change management
- Financial Accounting Principles
- Governance, Risk, and Controls
- Organizational behavior theory
- Relevant regulatory knowledge
- Strategic planning
- Management information and reporting principles
- Quality management and lean methodologies
- Medical and Financial Knowledge
Behavioral Competencies
- Adaptability
- Aligning Performance for Success
- Coaching
- Decision Making
- Building Partnerships
- Driving for Results
- Planning and Organizing