Underwriter (Commercial & Marine)

Morton Moore Pty Ltd; Cape Town; Hybrid; ZAR 335,000 - 502,000; Full time

Benefits offered by this job

Discretionary bonus

Hybrid work model

Job summary

Morton Moore Pty Ltd in Cape Town is seeking two Underwriting Administrators to support Marine and Commercial Lines portfolios. The roles report to the Team Leader and cover the full underwriting cycle in a FAIS-compliant environment.

You will liaise with clients, brokers and insurers, process quotes and policies, assess risk, and maintain detailed records. A hybrid work model (two days home) is available and a discretionary bonus may apply.

Qualifications

• FAIS compliance required, RE Exam completed.
• Minimum 3 years underwriting or insurance administration experience.
• Marine and/or Commercial Lines exposure is advantageous.

Responsibilities

• Liaise with clients, brokers, insurers with accurate policy information.
• Maintain relationships with clients, brokers, insurers and suppliers.
• Process quotes, new business, renewals and endorsements accurately.
• Adhere to SLAs and keep accurate records and diary.
• Study products and proposals, gather background information.
• Assess risk using available data and judgement.
• Determine premiums and negotiate terms with insurers/brokers.
• Maintain policy documentation and policy records.
• Support credit control across the client portfolio.
• Contribute to growing administration fee income.

Skills

FAIS compliance

RE Exam completed

Class of Business training

Underwriting experience

Marine/Commercial Lines exposure

MS Office proficiency

Strong communication

Team player

Education

FAIS qualification

RE Exam completed

Tools

MS Office

Job description

Cape Town, South Africa | Posted on 08/27/2026

• City Cape Town
• State/Province Western Cape
• Country South Africa

Job Description

Our client, a well-established insurance administration business, is looking to appoint two Underwriting Administrators to support their Marine and Commercial Lines portfolios in the Western Cape. The role sits within a client-serving, FAIS-compliant intermediary services environment and centres on providing clients, brokers and insurers with accurate information and an efficient, professional service. The successful candidates will report to the Team Leader and take ownership of a portfolio across the full underwriting cycle.

Key Responsibilities

• Liaise with existing and prospective clients, providing accurate and appropriate information on policy covers, terms and conditions
  
• Build and maintain positive relationships with clients, brokers, insurers and suppliers
  
• Process quotes, new business, renewals and endorsements accurately and within agreed turnaround times
  
• Adhere to the Service Level Agreements set by the company
  
• Maintain accurate records and manage files, correspondence and diary on an ongoing basis
  
• Study insurance products and proposals, gathering and assessing relevant background information
  
• Assess and calculate risk using risk assessments, actuarial information, available statistics and own judgement
  
• Determine correct and competitive premiums and fees, and negotiate terms with insurers and brokers
  
• Specify the conditions to be imposed on different types of policies
  
• Keep detailed records of all policies underwritten and decisions made
  
• Manage credit control across the client portfolio
  
• Support the growth of administration fee income on the allocated portfolio
  
• Keep abreast of developments, products and regulatory changes within the industry
  

Requirements

• FAIS compliant, with a relevant qualification and RE Exam completed
  
• Class of Business training, where applicable
  
• Minimum of 3 years' relevant underwriting or insurance administration experience
  
• Marine and/or Commercial Lines exposure will be advantageous
  
• Strong attention to detail with a systematic and thorough approach
  
• Excellent verbal and written communication skills
  
• Strong conflict handling and problem-solving ability
  
• Highly competent on the MS Office suite, with experience in a paperless and workflow-driven environment
  
• A team player with a strong focus on service delivery, professionalism and integrity
  
• Able to work under pressure while maintaining good humour and effectiveness
  

Salary: R30 000 - R45 000 CTC Per Month Depending on experience

• Discretionary performance bonus paid in December, subject to both company and individual targets being met (no guaranteed 13th cheque)
  
• Hybrid working model: two days per week from home, with the balance of the week on-site