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Underwriter

FNB South Africa

Johannesburg

On-site

ZAR 500,000 - 700,000

Full time

15 days ago

Job summary

A leading financial services company in Johannesburg seeks an experienced Underwriter. Responsibilities include tele-underwriting and managing complex cases in life insurance. The ideal candidate will have over 5 years of experience and a relevant degree. This role offers a dynamic working environment and opportunities for mentorship and problem-solving.

Benefits

Opportunities to network and collaborate
Challenging working environment
Opportunities to innovate

Qualifications

  • 5+ years of proven experience as an Underwriter in the life insurance industry.
  • Knowledge of insurance products, regulations, and underwriting guidelines.
  • Experience in interpreting doctor’s reports and medical results.

Responsibilities

  • Conduct tele interviews and manage financial underwriting cases.
  • Liaise with managers on special terms and queries.
  • Resolve underwriting enquiries and prioritise high-risk cases.

Skills

Tele-underwriting
Medical risk assessment
Team coaching and mentorship
Problem-solving
Adaptability

Education

Grade 12- NQF Level 4
Relevant undergraduate degree

Tools

Underwriting systems

Job description

Job title : Underwriter

Job Location : Gauteng, Johannesburg Deadline : August 03, 2025 Quick Recommended Links

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Are you someone who can :

  • Conduct tele interviews or tele-underwriting.
  • Manage medical, occupation, part-time activities, travel and Financial Underwriting standard and substandard cases for : Disability and Critical Illness Underwriting, Income Protection, Business Cover, Group Risk, Alterations and Queries.
  • Ensure placement of cases according to reinsurance treaty and internal guidelines.
  • Liaise with planners / Business Development Manager on special terms, queries, presales and underwriting refreshers sessions with the front liners.
  • Ensure resolution of underwriting enquiries and high priority cases.
  • Drive and ensure involvement in Chief medical Officer sessions and other Underwriting training presentations (i.e., Case Studies, Sales training).
  • Ensure underwriting - medical queries and tasks allocated are resolved timely and effectively by providing first time resolution on enquiries.
  • Ensure accurate completion of documentation as per departmental guidelines to meet client needs and effectively utilize IT systems to ensure accuracy of documentation.
  • Ensure adherence to organisational best practice and legislative requirements. Adhere to policies and procedures and take corrective action where necessary.
  • Ensure all risks to the company are mitigated, identified, and escalated where necessary.
  • Maintain a broad product knowledge to respond to customer queries effectively and accurately.
  • Stay abreast on industry regulations, trends and best practices in underwriting.
  • Approve and countersign cases above the acceptance limits of the underwriter.
  • Provide coaching and mentorship to junior staff in the team to ensure optimal performance of the team and knowledge sharing.
  • Actively anticipate and identify opportunities for improvements to our processes and procedures.
  • Proactively solve problems, and recognize risk exposures, manage and escalate these where appropriate.
  • Assess all applications not accepted by the online underwriting engine – initial applications, additional information and policy alterations.
  • Provide fair and balanced underwriting decisions using the appropriate amount of evidence necessary.
  • You will be an ideal candidate if you have :

  • Grade 12- NQF Level 4
  • Relevant undergraduate degree
  • Fit and Proper requirements for long term Insurance
  • 5 Plus years of proven experience as an Underwriter in the life insurance industry
  • A proven working or higher- level knowledge of lump sum disability and critical illness, incomes protection, business cover and group risk
  • Knowledge of insurance products, regulations and underwriting guidelines and current practices
  • Experience in working with underwriting systems and tools
  • Be competent in interpretation of doctor’s reports, medical results and risks link to abnormalities of these
  • Assessment of medical, financial and occupational underwriting risk of an organization
  • Proven experience as an underwriter in life insurance industry
  • You will have access to :

  • Opportunities to network and collaborate
  • A challenging working environment that is progressive and agile
  • Opportunities to innovate where initiative is taken and owned end to end
  • We can be a match if you have the following :

  • Adaptable and curious
  • Have a proven successful track record.
  • Thrive in a collaborative environment.
  • Detail-oriented
  • Proactive and accountable
  • Calm under pressure
  • Collaborative mindset
  • Flexible and adaptable in a dynamic work environment
  • End Date : July 25, 2025

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