Ulundi-based Mortuary Operations Lead

Icebolethu; Ulundi; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Icebolethu is calling for suitable candidates to apply for the permanent position of Mortuary Supervisor within Icebolethu Burials. The position will be based in Ulundi.

The successful candidate will be required to perform tasks supporting Burial Services by overseeing day‑to‑day operational activities of employees, ensuring teams’ efficiency and building a positive environment. Key responsibilities include mortuary maintenance, managing customer requirements as per SLAs, attending client

Qualifications

• Must have good communication and organizational abilities.
• Proven ability to liaise with clients and manage expectations.
• Computer literacy, especially MS Office Suite, is required.

Responsibilities

• Oversee mortuary operations and daily activities.
• Coordinate with clients to meet SLA requirements and resolve issues.
• Attend and resolve client queries promptly.
• Coach, guide and mentor staff; enforce disciplinary measures when needed.
• Plan and allocate work to improve efficiency and output.
• Maintain attendance and leave Rosters/Registers.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Education

Grade 12

Diploma/Degree in Management

Tools

MS Office

Job description

Icebolethu is calling for suitable candidates to apply for the permanent position of Mortuary Supervisor within Icebolethu Burials. The position will be based in Ulundi.

The successful candidate will be required to perform tasks supporting Burial Services by overseeing day‑to‑day operational activities of employees, ensuring teams’ efficiency and building a positive environment. Key responsibilities include mortuary maintenance, managing customer requirements as per SLAs, attending client