UK Sales Agent

Job Responsibilities

• Dealing with both inbound and outbound calls
• Talking to new and existing customers regarding their accounts
• Booking appointments and completing care calls
• Processing orders for customers
• Updating customer accounts
• Following agreed call scripts
• Updating databases with customer details
• Working towards agreed sales targets and agreed conversion
• Understanding customer needs to deliver effective solutions
• Taking ownership of each and every call to maximize revenue generation
• Being passionate about providing outstanding customer service

Experience and Qualifications

• 2 years Outbound Call Centre Sales
• 12 months UK Customer Service Experience