Trust Practitioner

nedbank; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Nedbank is seeking a Trust Officer to manage a portfolio of trusts, providing fiduciary services to clients. This role involves adhering to company policies, minimizing risks, and maintaining regulatory knowledge, while also identifying opportunities for business growth. The position requires at least Matric qualification and relevant experience in Financial Services.

Qualifications

• 2-5 years experience as a Trust Officer/Practitioner within Financial Services.
• Matric required, with preferred qualifications being a Diploma in Banking.
• Strong administrative and regulatory knowledge.

Responsibilities

• Administer trust portfolios and ensure compliance with regulations.
• Identify business opportunities and enhance processes.
• Manage client relationships and deliver timely service.

Skills

Business writing skills

Customer Focus

Governance, Risk and Controls

Decision Making

Education

Matric / Grade 12 / National Senior Certificate

Diploma/Higher Diploma in Banking

Tools

Relevant software and systems knowledge

Job description

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Job Requisition - 139163
Location - Nedbank Clocktower Campus, Cape Town
Business Unit - Nedgroup Trust
Please Note: Preference will be given to applicants from Underrepresented Groups

Job Family

Sales and Services

Manage Self: Technical

FAIS Affected

Job Purpose

To administer a portfolio of trusts, mainly testamentary, for the purpose of generating fees and leads as part of a full range of fiduciary services, in order to make Nedbank the great place to bank for our clients.

Job Responsibilities

• Adhere to company policies and procedures through appropriate investment of trust assets and overall trust administration.
• Keep up-to-date with legislation and regulation by reading up on the industry-related information.
• Ensure risks are minimised by following a checking and verification process.
• Ensure that there is no financial and reputational risk to the company by adhering to the internal knowledge base.
• Administer the client's trust in a professional manner in terms of the will or trust deed.
• Manage clients and beneficiary needs and their expectations by taking the appropriate action and delivering the required service in a timeous manner.
• Assist colleagues in trust-related problem solving by giving them advice on any specific query.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
• Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
• Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
• Generate an income stream through fee-taking in a timely manner in order to meet company's financial goals.
• Identify new business opportunities/leads by getting to know our clients better.
• Provide an oversight of daily administration activities by checking and verifying data.
• Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma/Higher Diploma in Banking.
• NQF5 and upwards recognised by FISA and SA Banking Industry.

Minimum Experience Level

2 - 5 years experience as a Trust Officer/Prectitioner within a Financial Services/Banking environment.

Technical / Professional Knowledge

• Administrative procedures and systems
• Business writing skills
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls
• Customer Focus
• Work Standards
• Earning Trust
• Decision Making
• Quality Orientation

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).

For assistance please contact the Nedbank Recruiting Team at [phone]