Trust Officer Assistant

A client-centric financial planning team is seeking the assistance of a Trust Officer Assistant to join their team.

Lovely, stable, and experienced team based in Somerset West. Responsible for admin support for the Trust Officers, handling follow-up correspondence with clients, beneficiaries, and third-party providers, and liaising with internal departments to ensure investment and payment instructions are accurately and timeously actioned.

Responsibilities:

1. Responsible for local and offshore investment instructions, redemptions, switches, Retirement Annuity and Living Annuity transfers.
2. Prepare relevant documents, submit and follow up on instructions, and confirm with clients.
3. EFT payments to and on behalf of clients, prepare, verify, and capture payments on internal system.
4. Audit debit balances and assist Trust Officer with corrections.
5. Onboard new clients, review and load client take-on documents.
6. Quarterly invoicing for ad hoc fees.
7. Prepare trust admin requirements and payments.
8. Act as client liaison, respond to and resolve all queries.
9. Responsible for electronic filing of investment admin, advisory record keeping as per financial services legislation, ensure compliance.
10. Put together client monthly and quarterly reports.
11. Put together client tax documents.
12. General admin support.

Requirements:

1. Minimum of Matric qualification and ideally some accounting/bookkeeping.
2. Previous experience in a similar role, proven track record of 3-5 years in unit trust/local and offshore investment/life assurance industry.
3. Computer literacy: MS Office suite and Excel (intermediate level).
4. Able to work independently.
5. High attention to detail, excellent organisational skills.
6. Strong problem-solving skills.

Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role.

Please do though continue to follow us online and apply for suitable opportunities.