Description
Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.
Responsibilities
- Provide first-level IT support to warehouse and office staff across all shifts.
- Monitor, support, and escalate issues related to WMS and WCS systems.
- Install, configure, and maintain desktop hardware, software, and peripheral devices.
- Troubleshoot network, printer, and system-related issues.
- Log, update, and resolve IT support tickets efficiently.
- Liaise with IT staff or external vendors where necessary.
- Maintain documentation for systems, processes, and troubleshooting guides.
- Ensure minimal downtime and quick response to any IT-related incidents.
Requirements
REQUIREMENTS:
- Minimum CompTIA A+ certification.
- Minimum 1 year of experience in a similar IT support or administrator role (advantageous).
- Basic understanding of networking, Windows OS, and troubleshooting hardware/software issues.
- Ability to work rotational shifts: 2 weeks day shift / 4 weeks night shift.
- Must be available for weekend work as needed.
- Own transport is required due to shift schedules and location access.
- Good communication and interpersonal skills.
Advantageous
- Exposure to WMS and/or WCS environments.
- Basic knowledge of SQL for troubleshooting or querying systems.
- Experience in a warehouse/logistics environment.
Work Level
Junior
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
JHB East Rand