Job Title: Triton Express: Credit Controller
Location: KwaZulu-Natal, Durban
Deadline: August 31, 2025
Responsibilities:
- Meet debt collection deadlines and targets.
- Complete 60 days analysis promptly when ready.
- Verify client payments.
- Capture payments on Freightware.
- Print receipts daily to ensure accurate account and amount capture.
- Allocate payments to invoices promptly.
- Allocate previous months' claims to respective ageing categories promptly.
- Prepare information for the handover of bad debts to SVG Legal after Final Demand has been sent.
- Liaise with SVG Legal personnel to resolve outstanding queries and requests.
- Reconcile debtor account balances as required.
- Investigate and resolve customer queries.
- Retrieve new account and rate adjustment information via email from CRM/Pentagon.
- Accurately capture and verify new account details, including rates.
- Evaluate ITC credit reports and conduct trade reference checks for credit appraisal.
- Assess creditworthiness of applicants and determine payment profiles.
- Approve or deny applications and communicate decisions promptly to sales personnel.
- Request deposits and draft sureties if applicable.
- Compile lists of potential billing errors from monthly debits/credits analysis and print waybill activity reports.
- Print all waybills invoiced over R1000, details obtained from Financial Value report.
- Verify account billing prior to each tax run.
- Assist with tax runs, allocate receipts and claims, and check age analysis for errors in preparation of statements.
- Prepare and email Excel invoices and statements.
- Ensure all new customer information is correctly captured on Freightware for automatic statement/invoice delivery via Edocs.
- Follow up promptly on all returned emails.
Requirements:
- Grade 12 qualification.
- Basic understanding of accounting principles and practices.
- Experience processing bad debt and managing high-risk clients.
- Experience with age analysis and account reconciliation.
- Three to four years of experience in debtors, including at least three years in credit control.
- Proficiency in MS Excel, Word, and Outlook.
- Ability to prepare Excel spreadsheets.
- Numerate with strong customer care and complaint handling skills.
- Experience in accounting or financial services roles.
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