Triton Express: Credit Controller

Triton Express (Pty) Ltd; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A logistics and transportation company based in Durban seeks a detail-oriented Credit Controller to manage credit control and debt collection processes. The ideal candidate will have a minimum of three years experience in debtors, including managing high-risk clients, with proficiency in MS Excel. This is a permanent junior position offering market-related salary.

Qualifications

• Three to four years’ experience in debtors, including credit control.
• Experience in managing high-risk clients.
• Ability to prepare Excel spreadsheets.

Responsibilities

• Meet debt collection deadlines and targets.
• Verify client payments and capture payments accurately.
• Reconcile debtors account balance as required.

Skills

General understanding of basic accounting principles

Customer care and complaint handling

MS Excel

Account reconciliation and analysis

Education

Grade 12

Tools

MS Word

Outlook

Job description

Description

Triton Express, established in 1987 and based in Durban, has evolved from a modest business into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. We are committed to excellence, integrity, and innovation, with skilled staff delivering a superior delivery experience to ensure each customer receives an efficient, dependable, and cost-effective service. Join us and be part of a team that values performance, integrity, and leadership.

Triton Express, based in Durban, is seeking a professional and detail-oriented Credit Controller to join our dynamic team contributing to the achievement of financial and credit control objectives by providing a credit control / debt collection service and debtor’s administrative support.

Responsibilities

• Debt collection deadlines / targets to be met.
• Completion of 60 days analysis timeously when ready
• Verifying client payments.
• Capture of payments on Freightware.
• Printing of receipts daily to ensure accurate account/amount captured.
• Allocating payments to invoices timeously.
• Allocating previous months claims to respective ageing timeously.
• Preparing information for handover of bad debt to SVG Legal once Final Demand has been sent.
• Liaison with SVG Legal personnel to resolve any outstanding queries, requests etc.
• Debtors account balance reconciliation as required.
• Investigate and resolve customer queries
• Retrieval of new account / rate adjustment information via email from CRM/Pentagon.
• Accurate capture and checking of new account details including rates.
• Appraisal by evaluating ITC credit reports and conducting trade reference checks.
• Evaluating credit worthiness of applicants and ascertaining payment profile.
• Approve or deny applications and communicate decisions to the appropriate sales personnel in a timely manner.
• Requesting deposits, drafting sureties if applicable.
• Printing waybill activity / excel downloads of customers with potential incorrect billing – list to be compiled from monthly debits/credits analysis.
• Printing all waybills invoiced over R 1000 – details to be obtained from Financial Value report.
• Verifying account billing for the above prior to every tax run.
• Preparation for statements by assisting with tax runs if required, receipts and claims allocated, and age analysis checked for errors.
• Preparation and emailing of excel invoices and statements.
• Ensuring that all new customer information are correctly captured on Freightware for Edocs automatic statement/invoice delivery.
• Immediate action and follow up of all returned emails.

Requirements

• Grade 12
• General understanding of basic accounting principles and practices.
• Processing of bad debt
• Management of high-risk clients
• Age Analysis.
• Account reconciliation and analysis
• Three / four years’ experience in debtors, of which at least three years has to include credit control.
• MS Excel, Word and outlook applications
• Preparation of Excel spreadsheets
• Numerate
• Customer care and complaint handling

Additional details

• Work Level: Junior
• Job Type: Permanent
• Salary: Market Related
• EE Position: No
• Location: Durban