Treasury Payments Administrator maternity leave cover

Mukuru; Cape Town; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A financial services provider is seeking a Treasury Payments Administrator to ensure timely payment processing, resolve customer queries, and deliver outstanding service. Candidates must have a Grade 12 education, 1-2 years of relevant experience, and strong MS Excel skills. Join a vibrant team and contribute to making financial connections across Africa.

Qualifications

• 1–2 years in an Accounting/Treasury environment (Essential).
• 6+ months with QlikView, Salesforce, Blue Admin (Essential).
• Knowledge of money transfer procedures, online banking, AML practices.

Responsibilities

• Resolve payment queries ensuring timely releases.
• Review and process electronic transfers and allocations.
• Deliver top-class customer experience.
• Support and collaborate with Treasury and Reconciliation teams.
• Raise and resolve potential payment issues.
• Prepare monthly reports and track bank charges.
• Handle ad-hoc requests and contribute to new product rollouts.

Skills

Strong MS Excel skills

Attention to detail

Time management

Organisational skills

Clear verbal & written communication

Education

Grade 12 or equivalent

Tools

QlikView

Salesforce

Blue Admin

Job description

Join the Heart of Mukuru’s Financial Flow!

At Mukuru, we don’t just move money — we connect people, empower communities, and create opportunities across Africa and beyond. Our Finance team is the engine that keeps those connections running smoothly, and we’re looking for a Treasury Payments Administrator to help keep our payment wheels turning without a hitch.

If you have a sharp eye for detail, a love for problem-solving, and a knack for keeping payments on track, you could be the key player we’re looking for.

Why You’ll Love This Role

You’ll be right in the middle of the action — making sure payments are allocated correctly, refunds are processed quickly, and queries are resolved efficiently, all while delivering an outstanding customer experience.

What You’ll Be Doing

• Resolve Payment Queries: Be the go-to problem solver, ensuring payments are released on time and customer expectations are met.

• Verify & Process Payments: Review, prepare, and process electronic transfers, deposits, and allocations with speed and accuracy.

• Keep Customers Happy: Deliver a top-class customer experience by owning query resolutions and sharing best practices with the team.

• Support the Team: Collaborate with the Treasury and Reconciliation teams, and step in as backup for colleagues when needed.

• Spot & Solve Issues: Raise potential delays before they become problems and work on solutions that keep payments moving.

• Reporting: Prepare monthly reports and track bank charges for payment.

• Adapt & Assist: Handle ad-hoc requests, manual entries when automation fails, and contribute to new product rollouts.

What You’ll Need

• Education: Grade 12 or equivalent (Essential)

Experience:

• 1–2 years in an Accounting/Treasury environment (Essential)

• 6+ months with QlikView, Salesforce, Blue Admin (Essential)

Knowledge:

• Money transfer procedures, online banking, AML practices, and relevant systems

Skills:

• Strong MS Excel skills

• Attention to detail

• Time management and organisational skills

• Clear verbal & written communication

Bonus Points If You Have:

• A relevant degree or diploma

• Experience in the financial services or money transfer sector

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS