Overview
Our client, a leading business in the transportation sector, is seeking a skilled and experienced Transportation Debtors Manager to join their team. This is a critical role responsible for managing and optimising the accounts receivable process within transportation operations. The successful candidate will play a key part in ensuring accurate records, improving cash flow, and minimising delinquencies while maintaining strong customer relationships.
Responsibilities
- Manage the debt collection process, including following up with customers, resolving payment discrepancies, and negotiating payment terms.
- Reconcile accounts receivable balances, resolving any billing or payment issues, and ensuring accurate system records.
- Assess customer creditworthiness, set credit limits, and proactively manage credit risks.
- Analyse accounts receivable ageing reports to prioritise collections and develop strategies to reduce overdue balances.
- Communicate professionally with customers regarding statements, reminders, and payment arrangements while maintaining positive relationships.
- Keep accurate documentation of all collection activities, correspondence, and agreements, and prepare regular reports on receivables status.
- Resolve billing disputes and collaborate with internal teams (sales, operations, finance) to address issues quickly.
- Identify and implement process improvements, automation opportunities, and best practices in accounts receivable management.
Requirements
- Bachelor’s degree or Diploma in Accounting, Finance, Business Administration, or a related field.
- Minimum of 5 years’ proven experience in accounts receivable/debtors management, ideally in the transportation or logistics industry.
- Solid understanding of accounting principles, credit management, and debt collection practices.
- Skilled in accounting software and ERP systems, with a track record of driving process improvements.
- Strong communication and negotiation skills, with the ability to interact professionally at all levels.
- Analytical thinker with the ability to interpret financial data and manage credit risk effectively.
- High attention to detail and accuracy, with strong organisational and time management skills.
- Proven leadership skills with the ability to manage teams and make sound decisions in a fast-paced environment.
Experience and Qualifications
- Degree/Diploma in Accounting, Finance, Business, or related discipline.
- At least 5 years’ experience in a similar role within transportation/logistics.
- Demonstrated success in managing debtors’ books, credit assessments, and collections.
- ERP/accounting system experience essential.