Transport Operations Manager City Of Johannesburg Metropolitan Municipality

Capital Logistics Solutions Pty Ltd; Johannesburg; On-site; ZAR 35,000 - 70,000; Full time

Job summary

An established industry player in freight and logistics is on the lookout for an experienced Operations Manager to lead their transport operations. This role involves planning and executing operational activities, ensuring compliance with regulations, and optimizing fleet utilization to enhance service delivery. The ideal candidate will have a strong background in transport management, excellent leadership skills, and the ability to drive performance improvements. Join a dynamic team where your expertise will contribute to operational excellence and customer satisfaction in a fast-paced environment.

Qualifications

• 4+ years of experience in transport management.
• Intermediate computer literacy in MS Office suite.

Responsibilities

• Plan and implement operational activities for contracts.
• Monitor costs and fleet utilization to meet budgeting goals.
• Ensure compliance with legal and safety regulations.

Skills

Transport Management

Operational Efficiency

Fleet Management

Budgeting

KPI Achievement

Education

Matric / Grade 12

Tertiary Qualification in Transportation

Business Management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Introduction

We are a leading freight and logistics company based in Gauteng, currently seeking an experienced Operations Manager.

As a Transport Operations Manager, you will be responsible for the efficient and effective running of operations to service our customers diligently.

Duties & Responsibilities

1. Plan, implement, and maintain operational activities of applicable contracts in accordance with company policies, goals, and strategic objectives.
2. Monitor internal operational costs, fleet utilization, fleet downtime, and resources to achieve budgeting results and other financial criteria including PBIT and NWC (Net Working Capital).
3. Implement and monitor all operational activities to ensure compliance with operational protocols, legal, health, safety, and other regulatory requirements.
4. Optimize routes and fleet utilization.
5. Ensure achievement of agreed KPIs.
6. Ensure all business sub-systems (Operations, Marketing, and Administration) are well coordinated.
7. Ensure availability of fleet for preventative maintenance and that such maintenance is executed to standard and timely.
8. Maintain the company brand image.
9. Ensure resource, system, and process optimization and alignment.
10. Ensure accuracy, completeness, and authorization of the wage sheet.
11. Implement performance management, learning and development, succession, and recruitment processes for continuous improvement.
12. Adhere to transformation plans through active involvement in recruitment, promotion, succession, and action plans.
13. Prepare for disciplinary inquiries and grievances, ensuring consistent application aligned with company procedures, involving HR where necessary.
14. Create and maintain a work environment promoting diversity, open communication, fairness, and consistency.
15. Proactively address issues impacting employee morale, retention, and performance.
16. Implement and promote effective employee engagement and communication.
17. Ensure document control processes and templates are in place.
18. Coach, mentor, and counsel team members towards performance improvement and leadership development.
19. Conduct monthly health checks and facilitate continuous improvement.
20. Lead by example in behavioral actions, ensuring adherence to company values.
21. Monitor and correct subordinate behavior as needed.
22. Foster a risk-aware culture supporting risk mitigation activities.
23. Implement and enforce risk protocols.
24. Drive continuous performance improvement aligned with operational KPIs.
25. Ensure customer satisfaction through adherence to delivery plans and strong client relationships.
26. Support local corporate social investment projects aligned with company policies.

Desired Experience & Qualifications

• Matric / Grade 12.
• Relevant tertiary qualification in transportation, logistics, or business management.
• Minimum four years' experience in a transport management environment.
• Intermediate computer literacy (Microsoft Excel, Word, PowerPoint, Outlook).
• Knowledge of Monthly meetings, Mixtelematics, NBCRFLI main agreement, balanced scorecards, IDPs, workforce planning, project management, ISO, RTMS system, and audits.
• Driver's license and own vehicle.
• Ability to work reasonable overtime as operationally required.