Transport Controller: End-To-End Planning & Dispatch

DHL Supply Chain; Cape Town; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Cape Town is seeking a Logistics Coordinator & Delivery Specialist to manage and execute delivery operations in the Cape Town area. You will coordinate drivers, optimize routes, and resolve logistical challenges to ensure timely, accurate deliveries and high customer satisfaction.

The ideal candidate is organized, proactive, and knowledgeable about supply chain and transportation management in the Western Cape.

Qualifications

• Proven experience in logistics coordination or similar role.
• Familiarity with route planning software and fleet management systems.
• Excellent organizational and communication skills; customer‑service oriented.
• Ability to multitask and prioritize in a fast‑paced environment.
• Proficiency in Microsoft Excel.

Responsibilities

• Coordinate daily delivery schedules, routes, and vehicles for drivers.
• Monitor real-time delivery progress; address delays and issues.
• Liaise with customers, warehouses, and transport partners for smooth ops.
• Optimize routes using logistics software to reduce time and fuel costs.
• Process delivery documentation with accuracy and completeness.
• Conduct performance reviews of delivery staff and give feedback.

Skills

Logistics coordination

Route planning software

Excel

Customer service

Multitasking

Communication

Job description

Logistics Coordinator & Delivery Specialist

Our client is seeking a dynamic Logistics Coordinator & Delivery Specialist to manage and execute delivery operations in the Cape Town area. This role is crucial for ensuring the efficient flow of goods from origin to destination, coordinating drivers, optimizing routes, and resolving any logistical challenges that arise. You will play a key part in maintaining high customer satisfaction through timely and accurate deliveries. The ideal candidate is organized, proactive, and possesses a keen understanding of supply chain and transportation management within the Western Cape region.

About the Role

Our client is seeking a dynamic Logistics Coordinator & Delivery Specialist to manage and execute delivery operations in the Cape Town area. This role is crucial for ensuring the efficient flow of goods from origin to destination, coordinating drivers, optimizing routes, and resolving any logistical challenges that arise. You will play a key part in maintaining high customer satisfaction through timely and accurate deliveries. The ideal candidate is organized, proactive, and possesses a keen understanding of supply chain and transportation management within the Western Cape region.

Key Responsibilities

• Coordinate daily delivery schedules, assigning routes and vehicles to drivers.
• Monitor delivery progress in real-time, proactively addressing any delays or issues.
• Liaise with customers, warehouses, and transport partners to ensure smooth operations.
• Optimize delivery routes using logistics software to minimize travel time and fuel costs.
• Manage delivery documentation, ensuring accuracy and completeness for all shipments.
• Conduct regular performance reviews of delivery staff and provide constructive feedback.

Requirements

• Proven experience in logistics coordination or a similar role within the transportation sector.
• Familiarity with route planning software and fleet management systems.
• Excellent organizational and communication skills, with a strong customer service orientation.
• Ability to multitask and prioritize effectively in a fast‑paced environment.
• Problem‑solving aptitude with a detail‑oriented approach to managing operations.
• Proficiency in Microsoft Office Suite, particularly Excel.

Benefits