Training Systems & Programme Administrator

Findojobs South Africa; Noordwes; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A leading training provider in South Africa is seeking a skilled LMS Administrator to provide operational support for training initiatives. You will manage the Senwes LMS platform, ensure compliance with QCTO and SETA, and enhance user experiences through system design. The ideal candidate has a strong background in LMS management and technical support, with analytical skills to drive engagement and performance improvement.

Qualifications

• Experience in LMS administration, preferably in a corporate training environment.
• Strong technical skills to manage system configurations and integrations.
• Proven ability to generate reports and analyze LMS data for decision-making.

Responsibilities

• Oversee the operation of the Senwes LMS platform.
• Configure and maintain system settings and user permissions.
• Build course shells and link learning content to competencies.
• Design tailored user dashboards and provide technical support.
• Manage compliance documentation for accredited programmes.

Skills

LMS Administration

System Management

Technical Support

Data Reporting

User Experience Design

Job description

JOB DESCRIPTION

To provide operational, system, and compliance support to the Training and Development Department through effective administration of learning platforms, accredited programmes, and internal training initiatives.

PERFORM SENWES LMS (MOODLE) ADMINISTRATION

LMS System Management :

• Oversee the day-to-day operation of the Senwes LMS platform.
• Configure and maintain system settings, plugins, and role permissions.
• Manage user provisioning, dynamic enrolment rules, and deactivation workflows.
• Perform routine system health checks and coordinate with IT and software providers on maintenance and updates.

Course and Programme Configuration :

• Build and manage course shells, learning paths, and programme structures.
• Link learning content to competencies, roles, and departments via automated rules.
• Create certificate templates, badge criteria, and achievement recognition frameworks.
• Manage file repositories, SCORM packages, and multimedia content uploads.

User Experience and Support :

• Design user dashboards and page layouts tailored to different audiences (learners, managers, HR).
• Ensure learners can easily access assigned courses and track their progress.
• Provide first-line technical support and troubleshooting to users.
• Conduct admin training sessions for HR, line managers, and users.

System Reporting and Analytics :

• Build and distribute customised reports (e.g., completions, overdue training, login trends).
• Work with the Training Manager to generate insights for compliance and performance reporting.
• Monitor engagement levels and make data-driven recommendations for improvement.

Integration and Development :

• Coordinate with IT and third-party vendors on :
• HR Systems integration for user synchronization.
• Data feeds between LMS and other platforms (e.g., Udemy, reporting tools).
• System upgrades and plugin compatibility checks.
• Test and implement new features or workflows for improved automation, with relevant sign-off from the Training Manager.

UDEMY FOR BUSINESS PLATFORM MANAGEMENT

• Enrol and manage learners across teams and departments.
• Track engagement, course completions, and generate usage reports for business units.
• Create and manage learning pathways linked to job roles or business priorities.
• Liaise with Udemy support to resolve issues and support internal adoption campaigns.

QCTO AND SETA COMPLIANCE SUPPORT

Manage documentation for QCTO and SETA-accredited programmes :

• Workplace approvals, contracts, enrolment documents, and attendance registers.
• Upload learners on the SETA Indicium system and maintain record accuracy.
• Track and ensure timely payment of tranches aligned to deliverables.
• Liaise with training providers for document submission and follow-up.
• Support the Skills Development Facilitator (SDF) with accurate WSP / ATR data preparation.

TRACK AND MAINTAIN SHORT-COURSE AND WORK-BACK AGREEMENTS

• Manage a register and coordinate uploads to Sage for short course agreements and learner completions.
• Monitor work-back obligations and flag early resignations for recovery.
• On resignation, verify internal bursaries or course funding; calculate repayment amounts and communicate with HR and Legal.
• Ensure contract documentation is filed and accessible for audits or HR reviews.