Training Hub Coordinator (Durban)

Job Title: Training Hub Coordinator (Durban)

Job Location: KwaZulu-Natal, Durban

Deadline: May 11, 2025

Description

We are seeking a capable individual with advanced administrative and coordination skills to join our Learning and Development Team. The role involves supporting and coordinating training activities for all Insurance employees within the Group.

You will work for a company with over 100 years of history, strong customer-centric values, and a commitment to employee development and rewarding excellent performance. In return, you will receive a competitive remuneration package.

The responsibilities include:

1. Ensuring effective working processes by adhering to all HRD policies and procedures.
2. Coordinating all courses according to process layout.
3. Administering Study Loan applications and ex gratia payments.
4. Providing advice and responding to administrative queries related to courses.
5. Ordering stationery, obtaining quotations, and issuing requisitions.
6. Processing travel and subsistence claims and requests for payments.
7. Coordinating bookings for training rooms, equipment, and training materials.
8. Updating course files and recording all training for BBBEE, WSP, and budget purposes.

Additional duties include:

1. Supporting the effective functioning of the Hub coordinators.
2. Ensuring claim documents are sent to Head Office and verified according to the approved training plan.
3. Working closely with hub coordinators and trainers for accurate claims processing.
4. Tracking attendance registers and following up on claim documents.
5. Liaising with supervisors regarding deviations.
6. Issuing certificates upon training completion.

Results and Problem Solving:

1. Planning, prioritizing, and organizing work effectively.
2. Supporting admin clerks with problem-solving.
3. Assisting in project rollout plans and providing training solutions.
4. Considering business interests during problem solving and consulting with supervisors.

Stakeholder Liaison:

1. Building good relationships with internal and external partners.
2. Ensuring adherence to relevant information, changes, and processes.
3. Promoting partnership with other divisions and working closely with managers and supervisors on training plans.

Financial Oversight:

1. Ensuring payments align with the approved budget.
2. Monitoring training-related expenses and claims.
3. Verifying payments to prevent double claims and ensuring supplier forms are in order.

Additional Duties:

1. Seeking ways to improve performance.
2. Helping meet departmental objectives.

Minimum Requirements:

1. Tertiary qualification, preferably in Humanities.
2. Proficiency in MS Office Suite (Word, Excel, PowerPoint).
3. At least 1 year of practical experience with HR systems and software.
4. At least 1 year of coordination experience.
5. Understanding of budgeting and cost control.
6. Intermediate understanding of HR processes and relevant legislation.
7. Experience in Human Resources roles is advantageous.