Training Facilitator

Fidelity Services Group; Bloemfontein; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Fidelity Security Group (Pty) Ltd is seeking a Training Officer in Bloemfontein to present, facilitate, and assess training within the Group Learning and Development division. The role emphasizes compliance with QA standards, industry requirements, and applicable legislation, with a focus on quality assurance across training interventions.

You will support learnerships, ensure curricula alignment, and coach learners to achieve programme outcomes, while maintaining strong stakeholder

Qualifications

• Strong communication skills (written and verbal).
• Good administration and record-keeping abilities.
• Planning and time management skills.
• Strong presentation and facilitation skills.
• Assertiveness and conflict-handling ability.
• Customer-focused mindset.
• Independent thinker with initiative.
• Team-oriented approach.
• High attention to detail and accuracy.

Responsibilities

• Present, facilitate, and assess training interventions in line with industry and internal standards.
• Coach and mentor learners on learnerships to ensure competence is achieved in line with programme objectives.
• Ensure compliance with approved curricula, learning programmes, and assessment methods.
• Adhere to all relevant legislative and quality assurance guidelines (SASSETA, PSIRA, DoL, QCTO, etc.).

Job description

Vacancy: Training Officer (Bloemfontein)

Division & Location: Group Learning and Development

Reporting to: Regional Training Manager

Purpose of the Position

The primary function of this role is to present, facilitate, and assess training interventions within the area of responsibility, ensuring compliance with best practices, quality assurance standards, and industry requirements as stipulated in applicable legislation.

Minimum Requirements

• Grade 12 / NQF Level 4
• Valid Driver’s Licence (EB)
• Proficiency in Microsoft Windows and Microsoft Office Packages
• Accreditation & Registrations:
• PSIRA Grades E-A Instructor
• PFTC Instructor (All Firearm Categories)
• Facilitator registration with ETDP SETA
• Assessor registration with ETDP SETA & SASSETA
• Moderator registration with ETDP SETA & SASSETA (advantageous).
• Accreditation to facilitate and assess Skills Programmes 1, 2, and 3 (compulsory).
• General Security Practices (GSO) at NQF Level 3
• Specialist Security Practices Qualification at NQF Level 4 (would be beneficial)

Key Performance Areas (not limited to):

• Present, facilitate, and assess training interventions in line with industry and internal standards, as per the QMS and best practices.
• Coach and mentor learners on learnerships to ensure competence is achieved in line with programme objectives, learning outcomes, and unit standard requirements.
• Ensure compliance with approved curricula, learning programmes, and assessment methods within the area of responsibility.
• Adhere to all relevant legislative and quality assurance guidelines, including but not limited to SASSETA, PSIRA, DoL, QCTO, etc.

Knowledge & Skills:

• Strong communication skills (written and verbal)
• Good administration and record-keeping abilities
• Planning and time management skills
• Strong presentation and facilitation skills
• Assertiveness and conflict-handling ability

Personal Attributes:

• Problem-solving ability
• Ability to build and maintain good relationships
• Independent thinker with initiative
• Team-oriented approach
• High attention to detail and accuracy
• Customer-focused mindset

Core Competencies:

• Self-development
• Effective communication
• Customer focus
• Teamwork

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within five (5) working days from the closing date, please regard your application as unsuccessful.

E and OE