Training Executive

Express Employment Professionals Midrand; Centurion; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading firm in the Food & Beverage Industry is seeking a Training Executive in Centurion. The role involves developing and implementing training programs for franchisees and corporate teams. Candidates should have experience in training and development, especially in QSR or Retail, along with a strong understanding of franchise operations. This position offers a dynamic environment focused on standardization and excellence in training delivery.

Qualifications

• Proven experience in training and development in the QSR or Retail Industry.
• Experience in developing training programs, SOPs, and e-learning materials.
• Strong understanding of franchise operations and food service standards.
• Experience with training evaluation and performance measurement.

Responsibilities

• Develop training modules for product launches.
• Conduct hands-on product knowledge training.
• Develop and refine structured training programs for new franchisees.
• Incorporate digital learning platforms for efficient training delivery.
• Ensure standard operating procedures are effectively taught.
• Monitor training effectiveness through assessments and feedback.
• Develop a comprehensive onboarding training program.
• Work closely with HR to identify skills gaps.

Skills

Training and development experience in QSR or Retail

Experience developing training programs

Understanding of franchise operations

Training evaluation skills

Job description

Job title : Training Executive

Location : Centurion

Remuneration : Based on Qualifications and Experience

Our client, in the Food & Beverage Industry, is looking to employ a Training Executive to join their team in Centurion. This person will be responsible for developing, refining, and implementing comprehensive training programs for new and existing franchisees, their teams, Head Office, and corporate store staff. The role is focused on ensuring consistency, standardization, and excellence across the brand by equipping teams with the necessary knowledge and skills.

Required Qualifications & Working Knowledge :

• Proven experience in training and development in the QSR or Retail Industry
• Experience in developing training programs, SOPs, and e-learning materials
• Strong understanding of franchise operations and food service standards
• Experience with training evaluation and performance measurement

Duties & Responsibilities :

1. Product training & Innovation :
2. Develop training modules for product launches.
3. Conduct hands-on product knowledge training.
4. Training Program Development & Implementation :
5. Develop and refine structured training programs for new franchisees and teams.
6. Design training programs for corporate stores.
7. Create ongoing training and retraining programs.
8. Incorporate digital learning platforms where applicable for efficient training delivery.
9. Standardize training materials.
10. Operational Consistency & Standardization :
11. Ensure standard operating procedures are effectively taught and implemented.
12. Work closely with other teams to maintain consistency.
13. Training Evaluation & Continuous Improvement :
14. Monitor training effectiveness through assessments, performance tracking, and feedback.
15. Adjust and improve training programs based on business needs and feedback.
16. Onboarding & Support for New Franchisees :
17. Develop a comprehensive onboarding training program.
18. Conduct regular follow-ups to assess franchisees’ progress and provide additional coaching if required.
19. Provide hands-on support.
20. Leadership & Team Development :
21. Work closely with HR to identify skills gaps and create tailored development programs.
22. Train and develop corporate store managers to ensure effective management.
23. Support submission of ATRs and WSPs.