Training and Development Specialist: Centurion

Ackermans; Centurion; On-site; ZAR 30 000 - 60 000; Full time

Job summary

An established industry player is looking for a dynamic Training and Development Specialist to enhance organizational growth through effective training initiatives. This role is vital for implementing a comprehensive training plan that aligns with business needs, ensuring employees are equipped with the skills necessary for success. The ideal candidate will have a strong background in retail training, exceptional communication skills, and the ability to influence stakeholders at all levels. Join this innovative team and make a significant impact on employee development and organizational performance.

Qualifications

• 3+ years as a Training and Development Practitioner in retail.
• Experience in competency-based training and course development.

Responsibilities

• Facilitate skills transfer aligned with business needs.
• Coordinate training activities for store employees.
• Develop training materials and workshops.

Skills

Customer Service Orientation

Interpersonal Skills

Verbal Communication

Written Communication

Presentation Skills

Attention to Detail

Problem-Solving

Time Management

Education

Diploma or Degree in Human Resource Management

Training or Industrial Psychology

Tools

Microsoft Office Suite

Job description

Job Title: Training and Development Specialist: Centurion

Location: Gauteng, Centurion

Deadline: May 23, 2025

Overview

We are seeking a resilient, efficient, and influential Training and Development Specialist with retail experience to join our HR: Training team at our Regional Offices in Centurion. The role involves executing the training plan for Ackermans Operations, focusing on transferring relevant skills and knowledge to foster organizational growth and development.

Qualifications

• A formal diploma or degree in Human Resource Management, Training, or Industrial Psychology

Knowledge

• Knowledge of competency-based training and course development
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Understanding of instructional design concepts and methodologies

Skills

• Strong customer service orientation and interpersonal skills
• Excellent verbal and written communication skills in English; proficiency in a second official language is a plus
• Exceptional presentation skills
• Attention to detail, accuracy, and reliability in meeting deadlines
• Innovative mindset and proactive initiative
• Good judgment, problem-solving, and decision-making abilities
• Effective planning, organization, and time management skills

Abilities

• Ability to influence across various levels and functions
• Stakeholder relationship building with Operations and Training & Development teams
• Effective communication at all organizational levels
• Resilience, tenacity, and high drive under pressure

Experience

• Minimum of 3 years relevant experience as a Training and Development Practitioner in a retail environment
• Experience in competency-based training and course development
• Facilitation of learning events

Key Responsibilities

1. Facilitate skills and knowledge transfer aligned with business needs to enhance performance
2. Coordinate training activities for store employees to implement the Training Plan successfully
3. Develop relevant training materials and workshops supporting business needs
4. Collect, analyze, and communicate accurate information to stakeholders
5. Assess skills, abilities, and knowledge to determine competence
6. Implement training business plans effectively
7. Evaluate and update training materials regularly to ensure relevance and alignment with business objectives
8. Monitor training outcomes and recommend new approaches and techniques
9. Update existing training content as necessary
10. Oversee training results and continuous improvement initiatives