Traing Support Consultant (Software)

ExecutivePlacements.com - The JOB Portal; Somerset West; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company is seeking a Training Support Consultant for their accounting software in Somerset West. The role involves creating training plans, providing customer support, and managing training projects. Ideal candidates will have a Bachelor's Degree in Accounting or equivalent experience, alongside strong communication and Microsoft Office skills.

Qualifications

• Training/Educator or Consulting experience required.
• Bachelor's Degree in Accounting or 3 years of bookkeeping experience.
• Intermediate proficiency in Excel.

Responsibilities

• Creating and managing training plans with customers.
• Reporting on training progress.
• Providing system training to customers.

Skills

Customer service / support

Training/Educator

Proficiency in Microsoft Office

Accounting software packages

Excel proficiency

Education

Bachelor's Degree in Accounting

Job description

Recruiter:

Emporium Human Capital

Job Ref:

POS252005

Date posted:

Thursday, July 10, 2025

Location:

Somerset West, South Africa

Salary:

R18k - 23k per month

SUMMARY:

Training Support Consultant for Accounting Software

POSITION INFO:

Training Support Consultant (POS25005)

Somerset West

R 18 000 to R 23 000 per month (negotiable – depending on your experience)

Requirements:

• Training/ Educator or Consulting experience
• Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
• Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
• Excel proficiency intermediate
• Customer service / support experience will be advantageous
  
  

Responsibilities:

• Creating and managing training plans with customers
• Reporting on training progress of all customers that is in training
• Work directly with client to effectively coordinate each training project to completion.
• Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
• Provide system training to customers
• Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
• Assist with preparing data and uploading on to the system for new customers
  
  

Closing Date: 30 ay 2025

To apply for this position: Send MS Word format CV to and use POS25005 – Training Consultant in the subject line