Trainer - Trading Services

IG Group; Johannesburg; Hybrid; ZAR 250,000 - 450,000; Full time

Job summary

A leading global financial company seeks a Trainer to enhance client servicing teams through tailored training and development activities. This role involves designing and facilitating training programs while managing logistical support to ensure a smooth onboarding experience. If you're an innovative thinker who thrives in a dynamic environment, we encourage you to apply and contribute to our mission of financial freedom.

Benefits

Flexible hours and remote work options

Competitive salary and bonuses

Pension, insurance, and medical plans

Technical and leadership training, including LinkedIn Learning

Gym memberships contributions

Birthday leave and volunteering days

Comprehensive onboarding

Qualifications

• Experience delivering training required.
• Strong knowledge of IG products and processes.
• Ability to communicate with technical and non-technical audiences.

Responsibilities

• Deliver training sessions on onboarding, APT, and other topics.
• Develop new training programs with stakeholder input.
• Create training materials and manage the LMS.

Skills

Excellent communication skills

Self-motivated

Well-organized

Strong knowledge of IG products

Established network in Client Servicing teams

Significant experience in delivering training

Job description

As a Trainer, you will be essential in the facilitation and delivery of T&D activities across our Client Servicing teams. You will report into the T&D Lead.

So, who are we?

We’re IG Group. No, not Instagram – though we're a pretty big deal ourselves.

We’re a global, FTSE-listed company made up of a collection of progressive fintech brands in online trading and investing. We’ve received many awards for our top-class platforms, innovative products, and employee experiences.

We believe in financial freedom. Our purpose is to help ambitious people achieve it. Around , people use our technology and platforms to trade financial products they know and love.

We have offices in multiple countries. Joining IG Group means working across brands and with people worldwide. Join us for an exciting future and let’s innovate together!

Your role in the Team

The T&D team manages all training and development activities for Client Servicing teams, including onboarding, APT & TET.

Reporting to the T&D Lead, you’ll create, design, and deliver T&D activities, handle administrative tasks, represent the department in meetings, engage stakeholders, and prepare reports.

Key responsibilities include:

1. Deliver training sessions on onboarding, APT, and more.
2. Develop new training programs with stakeholder input.
3. Create training materials.
4. Manage the LMS and handle administrative duties.
5. Participate in meetings (like CMOM), including report creation.
6. Support the T&D Lead as needed.

Who we’re looking for?

You’re curious about client experience, tech developments, and fintech regulation. You’re a confident, creative thinker who innovates and finds solutions. You’re eager to create inspiring experiences for clients and colleagues.

We value a non-traditional approach. If you prefer a corporate environment with formal attire and routine, this may not be the right fit. But if you have IG Group energy and share our values, let’s raise the bar together.

Requirements for this role:

• Excellent communication skills for technical and non-technical audiences.
• Self-motivated and well-organized.
• Strong knowledge of IG products and processes.
• Established network within Client Servicing teams.
• Significant experience in delivering training.

Growth opportunities

We want you to build a career with us. Pursue opportunities, challenge yourself, and aim high. With training and support, you can reach your goals.

Our bold targets include expanding globally, increasing revenue, and delivering the best trading experience. We’d love for you to be part of this journey.

Perks include:

• Flexible hours and remote work options.
• Competitive salary and bonuses.
• Pension, insurance, and medical plans.
• Technical and leadership training, including LinkedIn Learning.
• Gym memberships contributions and more.
• Birthday leave and volunteering days.
• Comprehensive onboarding.

Work environment

Our hybrid model combines the best of both worlds, fostering innovation through diversity, flexibility, and connection. We promote an inclusive culture where everyone can be their authentic self, bringing unique perspectives and skills.

If you’re eager to align with our values and drive innovation, we encourage you to apply.