The Role
Solera is seeking an experienced automotive Trainer to support training activities in South Africa. As an expert Trainer, you will report to the Regional Training Manager and will play a crucial role in delivering high-quality training courses both on-site and remotely. This full-time position is based in the office and requires travel to various locations, including Johannesburg, Cape Town, Durban, Nelspruit, Bloemfontein, Polokwane, Port Elizabeth, Kimberley, East London, George, Botswana, and others.
What You’ll Do
- Deliver training courses to participants, both on-site and remotely, ensuring high-quality content delivery and effective knowledge transfer.
- Develop and update training materials, including presentations, handouts, and other resources, to keep them relevant and engaging.
- Collaborate with the training team to identify training needs, design programs, and develop schedules.
- Evaluate participant performance and provide feedback to improve learning outcomes.
- Stay updated with industry trends, regulations, and best practices related to Bodyshop standards and incorporate them into training programs.
- Build and maintain positive relationships with customers, providing excellent training service and addressing inquiries or concerns.
- Continuously improve training methodologies and techniques for better delivery.
- Align training objectives with business goals through collaboration with internal stakeholders.
- Monitor and report on training effectiveness, analyzing feedback and performance data for improvements.
- Support the Sales team as the SME for training to close training opportunities.
- Collaborate with the Professional Services team on major projects, such as customer migrations across Solera platforms.
- Work towards KPIs related to training quality and customer satisfaction.
- Coordinate with Sales and Revenue Operations to meet revenue targets.
What You’ll Bring
- Proven experience in delivering automotive training courses at various levels.
- Excellent presentation and communication skills, both verbal and written, with the ability to explain complex concepts clearly.
- Strong interpersonal skills to build rapport with participants and stakeholders.
- Ability to adapt to a dynamic, fast-paced environment.
- Motivated, results-driven, with a customer-centric approach.
- Excellent organizational and time management skills to handle multiple tasks.
- Willingness to travel for on-site training.
- Proficiency with virtual training platforms and tools.
- Knowledge of the automotive industry, especially collision repair or related areas.