Trainee Retail Manager – Gauteng

Joblink Placement; Gauteng; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player is seeking a skilled Printer Repair Technician to join their dynamic team. In this full-time, on-site role, you will be responsible for providing top-notch printer support and repairs, both in-house and onsite. The ideal candidate will have a strong technical background in various printing technologies, including ink, laser, thermal, and dot-matrix printers, along with excellent communication and analytical problem-solving skills. This is a fantastic opportunity to contribute to a leading IT outsource warranty management company and make a significant impact on customer satisfaction and operational efficiency.

Qualifications

• 3 years' experience in technical printer repairs and customer service.
• Knowledge of various printing technologies and administrative processes.

Responsibilities

• Provide printer support and repairs in-house and onsite.
• Ensure customer satisfaction through effective communication and problem-solving.

Skills

Good communication skills

Analytical problem-solving skills

Technical knowledge of printing technologies

Customer and interpersonal skills

Education

Matric

CompTIA A+

CompTIA N+

Electrical Engineering

Tools

Ink printers

Laser printers

Thermal printers

Dot-Matrix printers

Job description

Printer Repair Technician - In House and Onsite

PartServe Channel Support (Pty) Ltd is South Africa's leading IT outsource warranty management company, representing top brands like Acer, Lenovo, Epson, Canon, Sony PlayStation, Zebra, and more.

PartServe specializes in out-of-warranty repairs of laptops, PCs, monitors, scanners, and printers.

With 5 branches and a focus on spare parts and universal laptop AC adapters, PartServe is a one-stop solution for IT support needs.

Role Description

This is a full-time on-site role for a Printer Repair Technician at PartServe Channel Support (Pty) Ltd located in Sandton.

The Printer Repair Technician will be responsible for providing printer support and repairs both in-house and onsite.

Qualifications and Experience

1. Matric
2. CompTIA A+
3. CompTIA N+
4. Electrical Engineering (added advantage)
5. 3 years' experience in technical printer repairs and customer service
6. Experienced in Ink, Laser, Thermal, and Dot-Matrix printer technologies
7. Driver's license

Knowledge and Skills

1. Good communication skills (verbal and written)
2. Analytical problem-solving skills
3. Knowledge of general administrative and internal processes
4. Technical knowledge of different printing technologies
5. Product knowledge both hardware and software
6. Good customer and interpersonal skills

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Management and Manufacturing

Industries: Computer Hardware Manufacturing