Trainee Manager

FPG Foods; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A growing QSR brand in Johannesburg seeks leaders to join their succession pool. Candidates should have 3–5 years' restaurant management experience and a passion for customer service. This full-time role prepares you for leadership positions, offering defined career progression to Restaurant General Manager. Only local applicants from Johannesburg or Pretoria will be considered.

Qualifications

• 3–5 years' experience in QSR or restaurant management required.
• Strong leadership skills necessary.
• Customer-focused mindset is essential.

Responsibilities

• Prepare for leadership roles within the business.
• Lead by example to drive a winning culture.
• Ensure consistently high service and product standards.

Skills

QSR management

Leadership skills

Customer-focused mindset

Communication skills

Time management skills

Education

Matric

Job description

Build Your Future with Us – Join Our Growing Leadership Succession Pool

We're expanding our leadership succession pool to prepare for future growth across Pretoria and Johannesburg.

If you have QSR or restaurant management experience, we want to hear from you.

We are identifying strong leaders who can be proactively placed into roles as they become available. Depending on your experience and background, your journey could begin as a Trainee Manager / Assistant Restaurant Manager, with a clear path to Restaurant General Manager (RGM).

This is your opportunity to join a high-performance brand where career growth is built into the plan.

Purpose of the Role

To prepare for and step into leadership positions within our business, learning and applying our systems, processes, and culture to deliver operational excellence, customer satisfaction, and strong business results.

Career Progression Path (based on your experience)

Trainee Manager Assistant Restaurant Manager Restaurant General Manager

Key Performance Areas

People – 30%

• Lead by example, driving a winning culture.
• Maintain optimal staffing and accurate employee records.
• Develop and coach team members for growth.
• Support team meetings, employee relations, and performance management.
• Uphold Health, Safety, and Food Hygiene standards.

Customer – 30%

• Create a welcoming, customer-focused environment.
• Support ROCC evaluations and follow through on action plans.
• Manage customer concerns effectively.
• Ensure consistently high service and product standards.

Sales – 20%

• Drive sales through exceptional service and operational excellence.
• Foster a sales-driven culture in the team.
• Support product launches, promotions, and upselling initiatives.

Profit – 20%

• Monitor and manage costs to align with targets.
• Assist in executing strategies to improve profitability.
• Analyze operational performance to identify opportunities for improvement.

What We're Looking For

• Matric (non-negotiable)
• 3–5 years' experience in QSR or restaurant management (required)
• Strong leadership skills and ability to manage diverse teams
• Customer-focused mindset
• Excellent communication, planning, and time management skills

Job Type: Full-time, Temp-to-Perm

Location: Pretoria & Johannesburg (placement based on vacancy availability)

If you're passionate about QSR leadership and ready to grow with us, apply today to join our succession pool – your journey to Restaurant General Manager starts here.

Job Type: Full-time

Application Question(s):

• Do you live in Johannesburg or Pretoria?

Experience:

• QSR or restaurant management: 3 years (Required)

Work Location: In person

Application Deadline: 2025/09/30