Trainee Branch Manager

Lewis Stores (PTY) Ltd; eMalahleni; On-site; ZAR 300,000 - 400,000; Full time

Job summary

An established industry player is looking for a motivated Trainee Manager to lead branch operations. This role involves developing a stable team, ensuring excellent customer service, and managing financial responsibilities to drive profitability. The ideal candidate will possess strong leadership and management abilities, along with a passion for retail. With a focus on team empowerment and operational excellence, this position offers a fantastic opportunity for growth within the organization. If you're eager to take ownership of your development and thrive in a dynamic retail environment, this role is perfect for you.

Qualifications

• Minimum 1-2 years of retail management experience required.
• Valid driver's license is essential for the role.

Responsibilities

• Manage and motivate branch employees to achieve business goals.
• Ensure excellent customer service and financial management in the branch.

Skills

Leadership

Management

Customer Service

Retail Management Experience

Computer Literacy

Education

Business related tertiary qualification

Job description

We are seeking a suitably qualified Trainee Manager to be trained to oversee branch operations and ensure alignment to the organizational business goals.

The ideal candidate needs to take ownership for their development and have a passion for retail and leading a team. Ideal candidates should have a formal qualification, driver's license and some retail and management experience.

Requirements

1. A valid driver’s license.
2. Business related tertiary qualification would be an advantage.
3. Minimum 1-2 years Retail Management Experience
4. Computer Literate.
5. Strong Leadership abilities
6. Management abilities – Manage, lead, motivate, develop and empower branch staff

The role will

1. Manage, lead, motivate, develop and empower branch employees – thereby retaining a stable team delivering on business goals.
2. Effectively implement the organization business model, manage the targets and operations in order to maintain a healthy, profitable business.
3. Be responsible for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintaining healthy customer relationships.
4. Manage and control financial areas of responsibility to stay within the company accepted norms and manage risk to the business in this regard.
5. Increase sales by ensuring good customer service and stock management.
6. Ensure stock loss is minimized through compliance with security measures, stock, and cash handling procedures.
7. Drive a low-cost business according to company standards by controlling and managing the financial areas of responsibility.
8. Ensure administrative duties within the store are in accordance with company guidelines (NCA & FAIS).
9. Guide, manage and verify operations within the Branch to ensure compliance with relevant regulatory legislations.
10. People Management – training, mentoring, coaching, and management of team members.