TRAINEE AGENT

Motor Industry Bargaining Council; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

An industrial relations organization in Durban seeks a candidate to conduct inspections, ensure compliance with collective agreements, and promote effective communication with stakeholders. Ideal candidates will possess strong communication, decision-making, analytical, and interpersonal skills. This role is vital for supporting industrial relations and improving member awareness within assigned areas.

Responsibilities

• Conduct inspections to ensure collective agreement compliance.
• Advise and assist in correcting contraventions.
• Promote communication about the collective agreement.
• Increase awareness of agreements among members.
• Enforce agreements through legal processes.
• Manage appointments with establishments.
• Promote the Motor Industry Bargaining Council's benefits.

Skills

verbal communication

relationship building

decision making

problem-solving

analytical skills

mathematical skills

persuasion skills

report writing

administration

organizational skills

planning skills

Job description

Responsibilities

• Routinely conducts inspections by visiting establishments to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.
• Identifies, advises and assists in correcting contraventions to the collective agreement.
• Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.
• Ensure that the members’ general awareness of the collective agreements is increased within assigned establishments / areas.
• Enforcement of the collective agreement by way of prescribed legal processes.
• Manages and schedules appointments with establishments in the assigned zones / areas.
• Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

Knowledge / Experience / Skills / Requirements

• Above average verbal and written communication and listening skills
• Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management
• Must have good decision making and problem-solving skills
• Must have good analytical skills with attention to detail
• Must have good computation skills, both in mathematical calculations & computer use.
• Strong persuasion skills.
• Report writing skills.
• Good administration skills
• Good organizational and planning skills