Traffic & Operations Manager

Boardroom Appointments; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is seeking a Traffic & Operations Manager to enhance workflow and manage production schedules. This role requires a dynamic individual with strong project management skills and a background in digital media or agency environments. You will be responsible for overseeing internal production systems, ensuring quality control, and maintaining client relationships. If you thrive in a fast-paced environment and have a knack for problem-solving, this opportunity will allow you to make a significant impact on project success and operational excellence. Join a collaborative team that values innovation and efficiency.

Qualifications

• Minimum 3 years of experience in digital traffic management within an agency.
• Strong understanding of digital media terminology and major platforms.

Responsibilities

• Implement and refine internal production systems and processes.
• Manage and track all jobs efficiently and ensure deadlines are met.
• Maintain strong relationships with clients and suppliers.

Skills

Project Management

Communication Skills

Client Service Skills

Problem-Solving

Budget Management

Adaptability

Education

National Qualification in a relevant field

Tools

Monday.com

Asana

Chase

Job description

Our Clientis looking for a Traffic & Operations Manager to oversee workflow, manage production schedules, and ensure seamless coordination across teams. The ideal candidate will have strong project management skills, excellent communication abilities, and a background in digital media or agency environments.

Key Responsibilities:

• Implement and refine internal production systems and processes.
• Manage, track, and facilitate all jobs in the system efficiently.
• Set and coordinate timelines, ensuring all production schedules are met.
• Report on the status of jobs and ensure critical deadlines are adhered to.
• Oversee workflow and approvals processes to maintain efficiency.
• Ensure quality control and content reviews before assets are delivered.
• Support the Account Manager with client communication, ensuring smooth asset handovers.
• Maintain strong relationships with clients and suppliers.
• Prepare and source content, including copy and images, for layouts.
• Manage editorial budgets and track expenditure.
• Organise and participate in planning and client status meetings.
• Process invoices and manage administrative tasks.

Qualifications & Experience:

• A National Qualification or higher in a relevant field.
• A minimum of 3 years of experience in digital traffic management within an agency.
• Proficient in project management software (e.g., Monday.com, Asana, Chase).
• Strong understanding of digital media terminology and major platforms.
• Excellent written and verbal communication skills.
• Strong client service skills with experience managing stakeholder relationships.
• Experience in budgeting and operational excellence within marketing or agency teams.

Technical & Soft Skills:

• Project Management Ability to track tasks and manage workflows efficiently.
• Operational Skills Ensuring smooth task allocation and project tracking.
• Budget Management Monitoring expenditure and managing resources effectively.
• Traffic Monitoring Identifying and resolving bottlenecks.
• Report Preparation Tracking team capacity and project progress.
• Communication & Collaboration Working closely with internal teams and external stakeholders.
• Problem-Solving & Attention to Detail Ability to troubleshoot workflow challenges and maintain accuracy.
• Adaptability & Time Management Handling multiple projects with tight deadlines.