Traffic Manager

INSIDE IDEAS GROUP LTD; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading creative agency based in Durban is seeking a skilled Traffic Manager to oversee resource allocation for multiple brands in a fast-paced environment. The ideal candidate will have exceptional organisational skills, proven experience in traffic management, and the ability to thrive under pressure. Join a dynamic team to drive creativity and efficiency across interesting projects in the FMCG sector.

Qualifications

• 4+ years of relevant traffic/resource management experience.
• Experience managing resources in creative, high-volume environments.
• Familiarity with agency and account management processes.

Responsibilities

• Manage resource scheduling to optimise studio efficiency.
• Review design briefs to ensure completeness and approvals.
• Generate utilisation reports for management review.

Skills

Organisational skills

Communication skills

Negotiation capabilities

Problem-solving capabilities

Multitasking

Tools

Resource management systems

Job description

OLIVER, established in 2004, is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, delivering tailored solutions that resonate deeply with audiences. As part of The Brandtech Group, we leverage cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results.

Role

Traffic Manager

Location: Durban, Kwa-Zulu Natal, South Africa

About The Role

As Traffic Manager, you will play a pivotal role within our creative function for one of our exciting clients in the FMCG industry. In this fast-paced environment, you will manage resources effectively to support monthly deliverables across nine different brands within a team of 14, comprising both online and in-office staff, with typical turnaround times of 48 hours from brief to delivery.

What You Will Be Doing

• Strategically manage resource scheduling to optimise studio efficiency and eliminate downtime
• Review and interrogate all design briefs before the studio assignment, ensuring completeness and Creative Lead approval
• Oversee amendments and final file requests into the studio workflow
• Participate in daily production meetings alongside the Content Team Lead/Account Director and the Creative Lead
• Collaborate with team leadership to plan and prioritise work, especially during peak periods
• Provide timely updates on project status changes or deadline adjustments
• Proactively identify and resolve resource conflicts before they impact delivery
• Generate utilisation reports and analytics for management review
• Handle client image requests efficiently and professionally

What You Need To Be Great In This Role

• Exceptional organisational and communication skills with meticulous attention to detail
• Proven experience managing creative resources in high-volume, fast-paced environments
• Ability to multitask effectively while maintaining quality under pressure
• Strong understanding of agency and account management processes
• Excellent negotiation and problem-solving capabilities
• 4+ years of relevant traffic/resource management experience across print, motion graphics, web design, artwork and social media
• Experience in artwork, design, creative or integrated marketing sectors
• Familiarity with resource management systems
• A collaborative spirit who encourages others and demonstrates leadership
• Someone who challenges convention by exploring innovative processes and solutions
• An entrepreneurial mindset, ready to learn key business skills

Our values shape everything we do: Be Ambitious to succeed; Be Imaginative to push the boundaries of what’s possible; Be Inspirational to do groundbreaking work; Be always learning and listening to understand; Be Results-focused to exceed expectations; Be actively pro-inclusive and anti-racist across our community, clients and creations. OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.