Traffic And Operations Manager

Job Responsibilities

1. Support account operations within the agency
2. Identify opportunities and implement solutions for improving client and team delivery processes
3. Identify best practices and develop new systems, processes, and tools for complex integrated client work
4. Oversee the agency workflow and establish client-specific processes to ensure efficiencies and highest quality of deliverables
5. Assign tasks and check the statuses of outstanding tasks
6. Conduct a daily morning meeting to go over items/tasks assigned and due for the day and determine if there are any roadblocks
7. Communicate any issues with the team
8. Conduct weekly job status meetings to gather and share information with the team
9. Initiate new jobs for the client and create timelines and tasks for the work to be done (future planning)
10. Review the timeline with the Account Managers to get client approval
11. Monitor project budgets and address any potential overages
12. Manage project-related documentation, including amendments, change orders, and status reports
13. Identify potential risks and develop strategies to mitigate those risks
14. Develop and implement process improvements to boost project efficiency

Operations Management

1. Manage the pipeline of projects and finance reporting
2. Work with agency leads to identify potential out-of-scope data projects that add value to our clients
3. Log all new potential projects and allocate the right team to scope the opportunity
4. Make sure that actions are taken, and deadlines are met to push the opportunity forward
5. Ensure that all financial reporting across the agency is aligned, flagging any discrepancies and working with agency leads to fix any issues with reporting
6. Manage the delivery of projects

Support team culture and collaborative agency working

1. Build and manage communities of specialists across the network, organizing sessions to share work and work on cross-agency development projects
2. Support and manage initiatives to improve team culture, communication from leadership, and sharing of work – such as newsletters and team meetings

Requirements

1. Experience in Project Management or Operations or Traffic Management
2. Experienced advertising agency experience and preferable media agency
3. Proactive
4. Organized
5. Professional and personable way of working
6. Confident working with numbers
7. Confident dealing with senior stakeholders
8. Able to adapt to work with different personalities
9. Proficient in all standard applications (Word, Excel, PowerPoint) and Chase
10. Able to quickly learn new techniques including online applications

Contract Type: Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.

We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.