Trade Sales Executive – Cleaning & Hygiene

Empact Group; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading service provider is seeking a Trade Sales Executive in Durban, KwaZulu-Natal. The role involves conducting sales calls, preparing quotes, and maintaining customer records while providing exceptional service. Candidates should have a Matric qualification and 2–3 years of sales experience, preferably in FMCG. Proficiency in Microsoft Office and strong communication skills are essential.

Qualifications

• 2–3 years of sales experience in the service or FMCG industry.
• Proven track record in telesales or internal sales.
• Good knowledge of hygiene consumables is advantageous.

Responsibilities

• Conduct outbound and inbound sales calls to promote and sell consumables.
• Prepare and follow up on quotations.
• Maintain accurate customer records and sales activities.

Skills

Sales experience

Communication skills

Negotiation skills

Organizational skills

Education

Matric (Grade 12) or equivalent

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

Overview

Job title: Trade Sales Executive – Cleaning & Hygiene

Job Location: KwaZulu-Natal, Durban

Deadline: October 13, 2025

Responsibilities

• Conduct outbound and inbound sales calls to promote and sell consumables such as paper products, cleaning chemicals, and dispensers.
• Prepare and follow up on quotations.
• Identify and pursue new business opportunities and upsell to existing clients.
• Maintain accurate customer records and sales activities using online systems.
• Provide excellent customer service, addressing inquiries and resolving issues efficiently.
• Collaborate with the internal team to ensure product availability and timely order fulfilment.
• Submit daily sales reports and pipeline updates to management.
• Stay updated on industry trends, product knowledge, and competitor activities.

Qualifications & Experience

• Matric (Grade 12) or equivalent required.
• Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.
• Proven track record in telesales or internal sales.
• Strong communication and negotiation skills.
• Ability to prepare basic quotes and understand product pricing.
• Good knowledge of hygiene consumables is advantageous.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Detail-oriented with excellent organizational and reporting skills.
• Able to work independently and as part of a team.