Tour Series Co-ordinator

Mount Nelson, A Belmond Hotel; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hotel in Cape Town is seeking a Tour Series Co-ordinator to manage tour series operations from inquiry to implementation. This role involves coordinating events, preparing quotes, and maintaining close client contact in a luxury environment. The ideal candidate will have experience in tourism or the hotel industry, alongside strong communication skills and excellent computer literacy.

Qualifications

• Experience in tourism/travel jobs.
• Previous reservations experience preferred.
• Strong skills in coordinating group travel and event management.

Responsibilities

• Manage all tour series from inquiries to implementation.
• Ensure smooth operation of Tour Series and related events.
• Prepare quotes and hold meetings with interested clients.

Skills

Strong verbal and written communication skills

Excellent computer literacy

Education

Reservations experience

Experience in the travel or hotel industry

Experience in groups and events within a luxury environment

Job description

Job Title: Tour Series Co-ordinator

Location: Western Cape, Cape Town

Deadline: June 26, 2025

Primary Responsibilities

1. Manage all tour series from inquiries to implementation.
2. Ensure smooth operation of Tour Series and related events by maintaining close contact with clients to meet their needs.
3. Manage groups and events outside of tour series when necessary.
4. Prepare quotes, follow up with prospective clients, and hold meetings with interested clients.
5. Quote and contract all potential business through various booking channels.
6. Coordinate site inspections with the Sales team.
7. Prepare and distribute the daily change sheet; perform daily banking duties.
8. Liaise with off-site suppliers as needed.
9. Prepare the weekly function run pack and distribute accordingly.

Requirements

• Previous reservations experience (preferred).
• Experience in groups and events within a luxury environment (advantageous).
• Experience in the travel or hotel industry, coaching, coordinating group travel, event management, or planning.
• Strong verbal and written communication skills.
• Excellent computer literacy.
• Experience in tourism/travel jobs.