Thompsons For Travel - Junior Leisure Travel Consultant

Cullinan Holdings Ltd; Johannesburg; On-site; ZAR 200 000 - 400 000; Full time

Job summary

An established industry player is on the lookout for passionate Travel Advisors to join their dynamic team in Johannesburg. This role revolves around delivering exceptional customer service while managing the booking of holiday packages. Ideal candidates should have a knack for sales and a strong background in the travel industry. With a focus on achieving personal sales targets, you will be empowered to provide creative travel solutions and enhance customer satisfaction. The company offers a vibrant work environment with ample opportunities for learning and growth, making it an exciting chance to turn your passion for travel into a rewarding career.

Benefits

Travel opportunities

Sales commission

Growth potential

No cold calling

Team environment

Qualifications

• Minimum 1 year experience in travel industry with proven sales record.
• Proficient in GDS systems, preferably Amadeus.

Responsibilities

• Provide professional travel advice and manage bookings effectively.
• Achieve personal sales targets by converting quotations to bookings.

Skills

Customer Service

Sales Skills

Communication Skills

Attention to Detail

Numeracy Skills

Education

Travel and Tourism Certificate

Tools

Amadeus

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you an energetic, well-traveled, passionate individual who loves everything about travel?

Are you a customer-centric and motivated team player?

Is your passion turning holiday dreams into a reality?

Are you willing to work flexi hours?

We are hiring experienced Travel Advisors for our retail division in Johannesburg. Our travel advisors provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to an expanding and dedicated clientele in order to achieve personal and company sales targets, in line with the company strategy.

Responsibilities

1. Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements, enhancing customer satisfaction and acquiring an expanding clientele.
2. Successfully achieve personal sales targets by actively closing sales and converting quotations to bookings.
3. Effectively manage booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.
4. Maintain high levels of quality and productivity by managing workload and meeting deadlines.
5. Ensure processes are followed to reduce errors and losses, taking pride in your quality of work.
6. Offer world-class service, develop a culture, strive to exceed expectations, and provide a 'wow' service to our customers.

Requirements

1. Travel and Tourism Certificate
2. Proficient on a GDS, Amadeus preferred
3. Excellent numeracy and literacy skills
4. A minimum of 1 year travel industry experience in a retail or tour operator environment with a proven record of reaching sales targets
5. Practical experience with compiling travel packages and creating costings
6. Able to work flexi hours (shift work)
7. Working knowledge of Microsoft Word, Excel, and Outlook
8. Good geographical knowledge
9. Thorough working knowledge of the reservations process from input to output
10. Experience with reading and interpreting contracts
11. Ability to meet targets with critical attention to detail
12. Effective communication skills (both written and verbal)

Benefits

1. Working within a fast-paced environment with a team dedicated to customer satisfaction and safety.
2. Plenty of leads available, eliminating the need for cold-calling.
3. Unlimited learning and growth potential.
4. Basic salary plus lucrative sales commission.
5. Travel opportunities upon reaching and exceeding your targets.

Please Note: If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful.