Thompsons For Travel - Junior Leisure Travel Consultant

Cullinan Holdings Limited; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Une entreprise leader dans le domaine du voyage recrute des conseillers en voyage à Johannesburg. Les candidats doivent avoir une certification en tourisme et au moins un an d'expérience. Le rôle implique de fournir un service de classe mondiale en aidant les clients à planifier leurs vacances et à atteindre des objectifs de vente. Avantages incluent un salaire de base attractif et des commissions sur les ventes, ainsi que des opportunités de voyage.

Benefits

Environnement rapide et dynamique

Possibilités de croissance illimitées

Aucune nécessité de démarchage à froid

Opportunités de voyage en atteignant des objectifs

Qualifications

• Minimum 1 an d'expérience dans l'industrie du voyage.
• Expérience pratique dans la compilation de forfaits de voyage.
• Capacité à travailler en horaires flexibles.

Responsibilities

• Fournir des conseils de voyage professionnels et des devis précis.
• Gérer le processus d'administration des réservations et effectuer les réservations.
• Atteindre les objectifs de vente et maintenir une qualité de service élevée.

Skills

Excellentes compétences en communication

Compétences en numératie

Compétences en littérature

Connaissance géographique

Attention aux détails

Capacité à atteindre des objectifs

Education

Certificat en Tourisme

Tools

Système GDS (Amadeus)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? Are you willing to work flexi hours? We are hiring experienced Travel Advisors for our retail Division in Johannesburg.

Our travel advisors provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to an expanding and dedicated clientele in order to achieve personal and company sales targets, in line with the company strategy.

Responsibilities

Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements. The goal is to enhance customer satisfaction and acquire an expanding and dedicated clientele.

Successful achievement of personal Sales Targets by actively closing the sale and converting quotations to booking.

Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.

Maintain high levels of quality and productivity by managing workload and meeting deadlines.

Ensure processes are followed to reduce errors and losses and take pride in your quality of work.

Offer world-class service, develop a culture, strive to exceed expectations, and offer a "wow" service to our customers.

Requirements

Travel and Tourism Certificate

• Proficient on a GDS, Amadeus preferred
• Excellent numeracy and literacy skills
• A minimum of 1 year travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
• Practical Experience with compiling travel packages and creating costings
• Able to work flexi hours (shift work)
• Working knowledge of Microsoft Word,and Excel and Outlook
• Good geographical knowledge
• Thorough working knowledge of Reservations process from input to output
• Experience with reading and interpreting contracts
• Ability to meet targets and attention to detail critical
• Effective Communication Skills (effective written and verbal communication)
  
  

Benefits

• You will be working within a fast-paced environment with a team of dedicated individuals putting the satisfaction and safety of our customers at the heart of all we do
• There will be plenty of leads so no need for cold-calling
• Unlimited learning and growth potential
• Basic salary plus lucrative sales commission
• Travel opportunities upon reaching and exceeding your targets
  
  

Please Note: If you have not heard anything from us after 2 weeks of applying, please consider your application unsuccessful.