Thompsons For Travel - Independent Travel Consultant

Cullinan Holdings Limited; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the travel sector is seeking experienced Travel Advisors in Johannesburg. This role focuses on providing world-class service to clients, managing bookings, achieving sales targets, and offering creative travel solutions. Successful candidates will enjoy a fast-paced environment with ample growth opportunities and a competitive salary structure that includes commission for sales achievements.

Benefits

Unlimited learning and growth potential

Basic salary plus lucrative sales commission

Travel opportunities upon exceeding targets

No cold-calling due to ample leads

Qualifications

• 5+ years experience in travel industry required with proven sales targets.
• Practical experience with compiling travel packages.
• Effective written and verbal communication skills.

Responsibilities

• Provide professional travel advice and manage booking processes.
• Achieve personal sales targets and maintain administration.
• Deliver world-class customer service and exceed expectations.

Skills

Communication Skills

Numeracy Skills

Geographical Knowledge

Education

Travel and Tourism Certificate

Tools

GDS (Amadeus preferred)

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? Are you willing to work flexi hours? We are hiring experienced Travel Advisors for our retail Division in Johannesburg.

Our travel advisors provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to an expanding and dedicated clientele in order to achieve personal and company sales targets, in line with the company strategy.

Responsibilities

Offer professional travel advice and provide accurate and creative quotations to the customer by discussing their requirements. The goal is to enhance customer satisfaction and acquire an expanding and dedicated clientele.

Successful achievement of personal Sales Targets by actively closing the sale and converting quotations to booking.

Effective management of booking administration processes including planning and preparation of cost itineraries, making flight, accommodation, and related bookings, actioning amendments and cancellations, and adhering to payment processes.

Maintain high levels of quality and productivity by managing workload and meeting deadlines.

Ensure processes are followed to reduce errors and losses and take pride in your quality of work.

Offer world-class service, develop a culture, strive to exceed expectations, and offer a "wow" service to our customers.

Requirements

Travel and Tourism Certificate

• Proficient on a GDS, Amadeus preferred
• Excellent numeracy and literacy skills
• 5+ years experience travel industry experience in a retail or tour operator environment is essential with a proven record of reaching sales targets
• Practical Experience with compiling travel packages and creating costings
• Able to work flexi hours (shift work)
• Working knowledge of Microsoft Word, Excel, and Outlook
• Good geographical knowledge
• Thorough working knowledge of Reservations process from input to output
• Experience with reading and interpreting contracts
• Ability to meet targets and attention to detail critical
• Effective Communication Skills (effective written and verbal communication)
  
  
  

Benefits

• You will be working within a fast-paced environment with a team of dedicated individuals putting the satisfaction and safety of our customers at the heart of all we do
• There will be plenty of leads so no need for cold-calling
• Unlimited learning and growth potential
• Basic salary plus lucrative sales commission
• Travel opportunities upon reaching and exceeding your targets
  
  

We appreciate your interest! If you don't hear from us within two weeks of applying, unfortunately, it means we won't be moving forward with your application.