Test Analyst Team Lead Mmh250210-2

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future.

We help companies and organisations care for and reward their employees and members.

Through our own network of advisers or via independent brokers and utilising new platforms Momentum Group provides practical financial solutions for people, communities and businesses.

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Role Purpose

Manage, monitor and control the analysis, design, implementation, execution, documentation and reporting on test cases and test procedures to deliver quality software and services, according to system architecture design.

Requirements

1. Formal qualifications: B degree in IT or related relevant qualification (Essential)
2. Specific licensing or registration: International Software Testing Qualifications Board (ISTQB) certification (Desirable)
3. Knowledge: Knowledge of the software development life cycle (SDLC), testing protocols, including automated testing, and international testing standards and policies
4. Skills: Communication skills, people management skills, planning and organising skills, interpersonal skills, analytical skills
5. Experience: 6 - 8 years' experience in system testing (essential), 2 - 3 years' management experience (essential), exposure to complex and diverse IT projects using a variety of testing tools and techniques (desired), financial services or insurance industry experience (desired)

Duties & Responsibilities

INTERNAL PROCESS

1. Manage, monitor and control the analysis, design, implementation and execution of test cases, test procedures and test suites.
2. Manage the testing schedule and monitor, measure, control and report on the test progress including the quality status and the test results.
3. Adapt test plans as required, based on evolving conditions and business requirements.
4. Analyse the test processes and identify opportunities for test automation to create efficiencies.
5. Manage the delivery of test automation including planning, engaging with developers and training as and when needed.
6. Contribute to the development of a best practice integrated testing and quality management approach and strategy.
7. Ensure the test environment is suitable before test execution and managed during test execution.
8. Manage the documenting and resolution of system defects and raise issues with the development team where necessary.
9. Facilitate regression testing and coordinate which test cases are suitable for this and when needed.
10. Provide relevant stakeholders with regular feedback during the testing process to ensure all parties remain up-to-date.
11. Manage the delivery of summary reports on test status during test execution and support the project close out.
12. Review and quality assure deliverables in order to ensure quality standards are upheld.
13. Manage and coordinate UAT testing deliverables to produce solutions that meet business' priorities and timeframes.
14. Represent the UAT testing team in management, business and inter-team meetings, such as Change Advisory Board (CAB).

CLIENT

1. Provide authoritative expertise and advice to clients and stakeholders.
2. Build and maintain collaborative, professional relationships with clients and stakeholders.
3. Deliver on service level agreements made with clients and stakeholders in order to ensure that expectations are managed.
4. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

PEOPLE

1. Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
2. Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
3. Assist with recruiting suitably qualified talent in line with Employment Equity principles and company values.
4. Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
5. Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members.
6. Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
7. Identify employee growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
8. Effectively manage performance within the team in order to ensure business objectives are achieved.
9. Encourage innovation, change agility and collaboration within the team.

FINANCE

1. Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
2. Identify solutions to enhance cost effectiveness and increase operational efficiency.
3. Implement and provide input into governance processes, systems and legislation within area of specialization.
4. Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
5. Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.

Providing Insights

Is focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgments.

Examining Information

Analyses and processes information; asks probing questions; strives to find solutions to problems.

Managing Tasks

Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks.

Empowering Individuals

Motivates individuals by empowering them; seeks to inspire people and groups; gives encouragement to others.

Producing Output

Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.

Developing Expertise

Is open to taking up learning opportunities; is quick in acquiring knowledge and skills; develops expertise by updating specialist knowledge.

Developing Strategies

Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.

Making Decisions

Is determined and decides on actions; willingly assumes responsibility; is definitive and stands by own decisions.

Documenting Facts

Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.

Team Working

Works participatively with others; is democratic and encourages team contributions; collaboratively involves others in decision-making.

Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.

Interpreting Data

Interprets data rationally by quantifying issues; applies technology to evaluating data; evaluates information objectively.

Adopting Practical Approaches

Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.