Territory Manager (Retail - Branded Generics) - JHB North

Pharma Dynamics Ltd; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading pharmaceutical company is seeking a Territory Manager to oversee sales in Johannesburg North. The ideal candidate will have a strong sales background, preferably in the retail pharmacy environment, and good relationships with pharmacies. Responsibilities include promoting products, achieving sales targets, and maintaining customer relations. Competitive qualifications in business or relevant experience are preferred.

Qualifications

• Proven track record of successful sales in the retail pharmacy environment.
• Strong relationships with key pharmacies in the territory.
• Experience in Sales / Retail / Business Development is preferred.

Responsibilities

• Promote products and implement sales/marketing strategies.
• Achieve sales targets for the territory.
• Maintain records of customer interactions and stock counts.

Skills

Sales and customer management skills

Strong existing relationships with pharmacies

Sales data analysis

Education

Business Degree or industry-related qualification

Tools

Repwise

Job description

Job title : Territory Manager (Retail - Branded Generics) - JHB North

Job Location : Gauteng, Johannesburg Deadline : August 29, 2025

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KEY RESPONSIBILITIES

• Promoting Products and Implementing Sales / Marketing Strategies
• Achieve and exceed set sales targets and growth objectives for the product basket(s) within the territory as per company requirements set monthly, quarterly, and annually.
• Effective implementation and execution of set marketing strategies.
• Ensure prudent, responsible, and appropriate utilization of the Point of Sale (POS) provided cyclically to support marketing strategies.
• Effective implementation of set KA channel and national sales strategies.
• Manage the sales territory through effective planning, organizing, and flawless execution on targeted customers of the commercial strategies.
• Utilize sales data tools to conduct territory, customer, and product analysis to identify gaps and opportunities to drive sales and market share gains.
• Maintain targeted database on Repwise and achieve the expected call rates, frequency, and coverage requirements.
• Keep detailed records of customer interactions on Repwise, including stock counts, product details, queries, and follow-up notes.
• Execute and log Product Trainings (including Training Registers) for pharmacists and staff on Pharma Dynamics products, as per set requirements.
• Submit monthly planners and reports to track customer engagement, sales, channel strategies, and marketing plans.
• Implement business reviews with key customers to discuss sales performance, growth opportunities, and product range expansion.
• Build and maintain positive relationships with pharmacists and relevant stakeholders.
• Drive pharmacy front shop business through merchandising and product training.
• Arrange appointments with pharmacists, medical professionals, and stakeholders to promote Pharma Dynamics products.
• Work closely with Regional Sales Manager on business opportunities within the territory.
• Monitor competitor activities and products.
• Provide timely feedback on marketing strategies and field intelligence to internal stakeholders.
• Stay informed of industry developments and adjust sales strategies accordingly.
• Organize functions, workshops, and training sessions for the territory.
• Ensure compliance with the Marketing Code Authority principles.
• Attend external functions, conferences, and company meetings as required.
• Complete country and day trips as per territory needs.
• Stay updated with the latest industry trends and medical trials, and discuss relevant data with health professionals.
• Manage and track expense budgets for the role and territory.
• Implement commercial agreements with sound business returns.
• Adhere to operational SOPs and company policies and procedures.
• Handle enquiries and complaints professionally and promptly.
• Collaborate with colleagues for territory synergy and share best practices.
• Participate in cross-functional teams to maximize product opportunities and growth.

Requirements

PRE-REQUISITES

Education :

• Preferred: Business Degree and/or appropriate industry-related tertiary qualification and/or matric with industry-appropriate sales and business diploma.

Experience :

• Proven track record of successful sales and customer management skills.
• Experience working in the retail pharmacy environment related to generics/OTC and front shop is preferred.
• Strong existing relationships with key pharmacies, both independent and corporate, in the territory would be advantageous.
• Experience in Sales / Retail / Business Development roles.