Territory Manager (Retail : Branded Generics) - JHB East

Pharma Dynamics Ltd; Johannesburg; On-site; ZAR 600,000 - 800,000; Full time

Job summary

A leading pharmaceutical company seeks a Territory Manager in Johannesburg. The role involves implementing sales strategies, achieving targets, and fostering relationships with pharmacies. Ideal candidates have a business degree and experience in the retail pharmacy environment, particularly in generics. This position offers an opportunity to drive growth and sales within the territory.

Qualifications

• Proven success in sales and customer management.
• Experience in retail pharmacy environment.
• Existing relationships with key pharmacies.

Responsibilities

• Promote products and implement sales strategies.
• Achieve sales targets and growth objectives.
• Build positive relationships with pharmacists.

Skills

Sales Management

Customer Relationship Management

Marketing Strategies

Pharmacy Knowledge

Education

Business Degree or Related Qualification

Job description

Job title : Territory Manager (Retail : Branded Generics) - JHB East

Job Location : Gauteng, Johannesburg Deadline : September 01, 2025

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KEY RESPONSIBILITIES

• Promoting Products and Implementing Sales / Marketing Strategies
• Achieve and exceed set sales targets and growth objectives for the product basket(s) within the territory as per company requirements set monthly, quarterly, and annually.
• Effective implementation and execution of set marketing strategies.
• Ensure prudent, responsible and appropriate utilization of the Point of Sale (POS) provided cyclically to support marketing strategies.
• Effective implementation of set KA channel and national sales strategies.
• Manage the sales territory through effective planning, organising and flawless execution on targeted customers of the commercial strategies.
• Utilize the sales data tools to conduct territory, customer, and product analysis to identify gaps and opportunities to drive sales and market share gains.
• Maintain targeted database on Repwise and achieve the expected call rates, frequency, and coverage requirements.
• Detailed record keeping of customer interactions on Repwise, including stock counts, product details, related queries, and follow-up notes.
• Effective execution and logging of Product Trainings (including Training Registers) to pharmacists and supporting staff on Pharma Dynamics products, as per set requirements and expectations.
• Submit monthly planners and reports to the relevant line manager to track customer engagement, sales performance, channel strategies, marketing strategies, and action plans.
• Implement robust business reviews with key customers to discuss sales performance, growth opportunities, and the expansion of the Pharma Dynamics product range/presence in store.
• Build and maintain positive working relationships with pharmacists and relevant stakeholders in the customer environment.
• Drive pharmacy front shop business through merchandising (window and gondola-end display building, shelf & counter-top talkers, stock rotation, etc.) and frequent product training in line with SOPs.
• Arrange appointments with pharmacists, medical professionals, and other stakeholders to promote Pharma Dynamics products and follow through on strategies.
• Work closely with Regional Sales Manager to develop effective plans on various business opportunities within the territory and ensure successful execution.
• Monitor competitor activity and products.
• Provide timely feedback during and after marketing initiatives and share in-field intelligence with internal stakeholders.
• Stay informed of new developments in the pharmaceutical industry and adjust sales strategies accordingly.
• Organize functions, workshops, and trainings for the territory and conduct suitable customer profiling.
• Ensure compliance with the Marketing Code Authority principles and company policies.
• Attend external functions, conferences, company meetings, product launches, and training sessions as required.
• Complete country and day trips as per territory needs.
• Keep updated with latest trends and clinical data to optimize sales and discuss insights with health professionals.
• Manage and track expense budgets effectively.
• Implement commercial agreements ensuring sound business returns.
• Maintain compliance with operational SOPs and company regulations.
• Handle enquiries and complaints professionally and promptly.
• Collaborate with colleagues to maximize territory coverage and share best practices.
• Participate in cross-functional teams to enhance product opportunities and growth.

Requirements

PRE-REQUISITES

Education :

• Preferred: Business Degree and/or industry-related tertiary qualification, or matric with a sales and business diploma.

Experience :

• Proven success in sales and customer management.
• Experience working in retail pharmacy environment, especially with generics/OTC and front shop.
• Existing relationships with key pharmacies (independent and corporate) in the territory are advantageous.
• Background in Sales / Retail / Business Development roles.