Temporary Refunds Clerk

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Responsibilities

1. Allocate payment to bookings that don't reflect on the reservation system.
2. Correct bookings on the reservation system where the charges and payments do not agree.
3. Assess and process refund requests based on the refund policy.
4. Assist customers/passengers both verbally and in writing regarding payments and refund queries.

Job Details

Seniority Level: Entry level

Employment Type: Temporary

Job Function: Other

Industries: Airlines and Aviation