Call Centre Agent, , 4 months contract (Midrand)

Pretoria East, Gauteng
Temporary Receptionist
TBC

Job Title: Temporary Receptionist (Pretoria East)

Duties and Responsibilities:

• Front Desk Management – Greeting clients, answering calls, and directing visitors.
• Customer Service – Greet visitors and assist with inquiries, both in person and over the phone.
• Administrative Support – Managing appointments, emails, mail, and data entry.
• Client Support – Assisting with inquiries, documentation, and follow-up calls.
• Office Coordination – Organizing supplies, scheduling meetings, and maintaining the reception area.
• Operate the Switchboard – Answer and direct incoming calls, screen calls, and take messages.
• Handle Multiple Lines – Manage multiple phone lines efficiently and professionally.
• Coordinate Conference Calls – Set up and manage conference calls when needed.
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Qualifications and Skills:

• High school diploma or equivalent (required).
• Additional certificate in office administration or customer service can be advantageous.
• Previous experience in a receptionist or customer-facing role.
• Experience in a financial services company could be beneficial.
• Familiarity with office software (e.g., Microsoft Office, CRM systems) and office equipment.
• Strong front desk and switchboard experience.
• Familiarity with phone systems.
• Professional appearance and attitude.
• Ability to work well under pressure and remain calm in busy environments.
• Strong problem-solving abilities and initiative.

To apply, send your CV and latest payslip to raca@aaaa.co.za

Posted 2025-02-13